Program Coordinator- Workforce Development

Program Coordinator – Workforce Development WNY R-AHEC

Location: Western & Central New York – Hybrid/In-Person
Job Type: Full-Time
Salary: $50,000–$55,000 per year
Reports To: Associate Director / Program Manager

About WNY R-AHEC

The Western New York Rural Area Health Education Center (WNY R-AHEC) works to strengthen the healthcare workforce and improve access to healthcare education and resources throughout Western New York.

WNY R-AHEC partners with healthcare organizations, schools and colleges, workforce development organizations, community-based organizations, government agencies, other AHECs, and regional networks to address healthcare workforce needs and expand opportunities for education, training, professional development, and career advancement.

About the Position

WNY R-AHEC is seeking an organized, collaborative, and motivated Program Coordinator – Workforce Development to support the organization's workforce development, continuing education, healthcare workforce planning, and regional partnership initiatives.

This position will help coordinate programs and projects designed to educate, develop, connect, and advance the healthcare and community workforce throughout Western and Central New York.

The Program Coordinator will work with healthcare professionals, Community Health Workers, Care Coordinators, students, educators, healthcare employers, workforce organizations, community partners, and other stakeholders. The position may support a variety of workforce initiatives, including continuing education, professional development, workforce training, healthcare workforce planning, regional health data projects, career pathways, and other emerging workforce priorities.

This is an excellent opportunity for someone who enjoys building partnerships, coordinating projects, analyzing information, facilitating meetings, developing programs, and helping communities address workforce needs.

Key Responsibilities

Workforce Program Coordination

• Coordinate the implementation of workforce development programs, projects, and initiatives.
• Develop and maintain work plans, timelines, schedules, meetings, deliverables, and project documentation.
• Coordinate activities among staff, consultants, healthcare organizations, educational institutions, workforce partners, and community organizations.
• Monitor project progress, identify challenges, and support solutions and adjustments as needed.
• Support development and implementation of new workforce initiatives based on identified regional needs.
• Maintain organized and accurate program records and documentation.

Healthcare Workforce Planning & Development

• Support assessment of regional healthcare workforce needs, trends, shortages, and emerging priorities.
• Collect and organize workforce information and assist with analysis of workforce data.
• Identify workforce gaps, barriers, training needs, and opportunities for regional collaboration.
• Support development of recruitment, retention, education, training, and career pathway strategies.
• Prepare reports, presentations, summaries, and other materials to communicate workforce findings and recommendations.
• Support regional workforce planning initiatives and implementation strategies.

Continuing Education & Professional Development

• Coordinate continuing education and professional development opportunities for healthcare and community-based professionals.
• Support development and delivery of in-person, virtual, webinar, and online learning opportunities.
• Coordinate course registration, participant communication, attendance, completion tracking, evaluations, and educational records.
• Support continuing education credit documentation and reporting.
• Help identify training opportunities that respond to emerging healthcare workforce needs.
• Support use and maintenance of the organization's Learning Management System (LMS) and other digital learning platforms.

Workforce Training

• Coordinate and promote workforce training opportunities for healthcare professionals, Community Health Workers, Care Coordinators, and other community-based professionals.
• Support training initiatives such as Mental Health First Aid, QPR, Community Health Worker education, Care Coordinator training, and other professional development opportunities.
• Coordinate speakers, trainers, subject matter experts, healthcare professionals, educators, and other partners.
• Develop and maintain training resources and materials.

Regional Partnerships & Stakeholder Engagement

• Build and maintain relationships with healthcare employers, healthcare professionals, schools, colleges and universities, workforce organizations, government agencies, community-based organizations, and other partners.
• Coordinate and facilitate workforce workgroup meetings, stakeholder meetings, planning sessions, focus groups, and other collaborative activities.
• Support regional workforce networks and collaborative initiatives.
• Represent WNY R-AHEC at healthcare, workforce, community, educational, and professional meetings and events.
• Identify opportunities for new partnerships, collaborations, and regional initiatives.

Data, Research & Evaluation

• Collect, organize, and maintain workforce and program data.
• Assist with workforce assessments, data inventories, gap analyses, and regional planning activities.
• Support projects focused on healthcare workforce data, regional health data, dashboards, data-sharing, and data-informed decision-making.
• Track program participation, activities, outcomes, and deliverables.
• Assist with program evaluation and continuous improvement.
• Prepare reports, presentations, and other materials summarizing data and findings.

Grant & Project Support

• Assist with grant applications, proposals, work plans, budgets, and supporting materials.
• Monitor assigned grant and project deliverables, timelines, and reporting requirements.
• Maintain documentation supporting grant-funded and workforce activities.
• Assist with coordination of consultants, contractors, and project partners.
• Support development of reports and other materials for funders and stakeholders.

Outreach & Communications

• Develop presentations, reports, outreach materials, and other communications related to workforce initiatives.
• Support marketing and promotion of continuing education and workforce development opportunities.
• Communicate program opportunities, resources, and updates to partners and participants.
• Participate in community outreach and recruitment activities.
• Support social media and digital communications related to assigned programs.

What We're Looking For

The ideal candidate is a relationship-builder, organized project coordinator, and strong communicator who is interested in healthcare workforce development and enjoys working with diverse partners.

We're looking for someone who:

• Enjoys building professional relationships and connecting people and organizations.
• Can coordinate multiple projects, priorities, deadlines, and partners.
• Is comfortable facilitating meetings and speaking to groups.
• Has strong written, verbal, presentation, and interpersonal communication skills.
• Can collect, organize, interpret, and communicate information effectively.
• Is comfortable working with data and preparing reports and presentations.
• Can work independently while also contributing effectively to a team.
• Is adaptable and comfortable working in an evolving workforce environment.
• Demonstrates strong problem-solving, organizational, and critical-thinking skills.
• Is comfortable representing an organization in community and professional settings.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Two or more years of relevant professional experience preferred.
• Experience in healthcare, workforce development, education, nonprofit organizations, community engagement, program coordination, or a related field preferred.
• Experience with program planning and implementation.
• Experience with community or partner engagement preferred.
• Experience with workforce development, continuing education, healthcare training, or regional planning is a plus.
• Experience with grant writing, reporting, program evaluation, or project coordination preferred.
• Experience working with data, databases, or program tracking systems is helpful.

Technical Skills

• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to work with databases, Learning Management Systems, online learning platforms, and other program technologies.
• Ability to develop professional presentations, reports, and other digital materials.
• Familiarity with social media and digital communication platforms preferred.

Requirements

• Valid New York State driver's license and reliable transportation.
• Ability to travel throughout Western and Central New York for meetings, community outreach, trainings, and other program activities.
• Eligible travel expenses are reimbursed according to organizational policy.
• Ability to work in office, community, healthcare, educational, and professional settings.
• Ability to work in person, virtually, and through online platforms as program needs require.

Why Join WNY R-AHEC?

This position offers an opportunity to make a meaningful impact on the healthcare workforce throughout Western and Central New York.

As a Workforce Program Coordinator, you will have the opportunity to:

• Help healthcare professionals and community-based professionals access education and training.
• Support regional efforts to address healthcare workforce shortages and emerging needs.
• Build partnerships across healthcare, education, workforce, and community sectors.
• Help develop innovative workforce programs and regional initiatives.
• Support continuing education and professional development opportunities.
• Contribute to data-informed workforce planning and decision-making.
• Work on projects that directly impact healthcare workforce capacity and community health.

If you are an organized, collaborative professional who enjoys connecting people, coordinating projects, building partnerships, and solving workforce challenges, we encourage you to apply.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $50,000 - $55,000