Patient Care Coordinator I

Position Summary:
Performs administrative duties under the direction of the Administrative Supervisor. Administrative duties may include arriving patients for their appointments, rescheduling appointments if necessary, check-in patients, maintaining medical records, and collecting copay's and/or balances when necessary.

Essential Duties and Responsibilities:

Greeting patients at the arrival of their appointments.

Directing patients where they need to go for their appointment.

Marking patients into their appointment status - ie. arriving patients for their appointment

Checking-in patients when appropriate

Collecting copay's and/or balances when appropriate

Rescheduling patients appointments when necessary

Verify with established patient that their information has not changed, update any changed information.

Log any non-employee that enters the back office on the office approved sign in sheet.

Being proficient in conflict resolution

Ensures patient and practice confidentiality adhering to HIPAA standards.

Maintains a working knowledge of medical terminology and dermatology.

Maintains a professional appearance and conduct at all times.

Make sure if patient needs a referral there is an active one in the chart.

Make sure that the waiting room and patient bathroom is clean, organized, and stocked.

Additional Responsibilities:

Maintains work area to ensure a neat and clean environment.

Relays basic triage as directed by a provider and per specific office protocol and procedures.

Works patiently and effectively with all levels of employees; establishes and maintains effective working relationships with physicians, staff and management.

Documents work processes as required.

Knowledge, Skills and Abilities - Required

Being proficient in conflict resolution

The ability to work at a fast pace and think independently.

Proficient with commonly used computer medical office programs as well as iPads.

Ability to multi-task efficiently and effectively.

Ability to maintain clear effective thinking and act calmly in stressful situations

Ability to communicate effectively in both oral and written form.

Level of Education and Experience:

Minimum of 1 year experience in a medical office environment preferred.

High School Diploma/GED or higher

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

While performing the essential duties of this job, the employee is:

Occasionally reaching overhead, crouching, kneeling, pushing or pulling, and lifting and carrying up to 50 lbs.

Frequently sitting, standing, walking, bending over, repetitive use of hands and arms, grasping and lifting and carrying 10 lbs. or less.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

While performing the essential duties of this job, the employee is:

Exposed to communicable diseases, bodily fluids, medicinal preparations and other conditions common to a clinic environment.

Occasionally exposed to hot/heat, moving mechanical parts, noise, vibration, and wet, slippery floors and surfaces.

Frequently exposed to biological, chemical, sharp objects/tools, and laser hazards.

Job Type: Part-Time (Monday - Thursday 8:30a - 4p)

Pay: $18.00 per hour

Job Type: Part-time

Pay: $18.00 per hour

Expected hours: 28 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Williamsville, NY 14221 (Required)

Ability to Relocate:

• Williamsville, NY 14221: Relocate before starting work (Required)

Work Location: In person

Salary : $18