Mailroom Associate

Who are we?

Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we define success as a measure of the relationships we’ve built over time. In everything that we do, we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved. That’s the power of “nice”. At Western National, nice is something we work to bring to every person and organization with whom we partner and serve.

Does this opportunity interest you?

Western National is seeking a Mailroom Associate to join our team!

The individual in this role will have the opportunity to provide clerical support to the department and the office as a whole.

What are the responsibilities and opportunities of this role?

• Open, sort and deliver daily mail to appropriate person or department.
• Scan documents into designated systems that are accessible to others.
• Assemble and fold paperwork, stuff envelopes and prepare mailings.
• Weigh, meter and prepare outgoing mail and packages for pickup or drop off at the post office.
• Assist with other department administrative duties as assigned.
• Seeks relevant information and answers to key questions from defined sources.
• Applies knowledge to help solve problems of relatively limited scope and complexity.
• Maintains regular contact with other internal departments and team members.
• Performs special projects and other duties as assigned.

What are the must-have qualifications for a candidate?

• Valid and unrestricted driver’s license and acceptable driving record.
• Demonstrated strong attention to detail in all aspects of work.
• Skilled in communicating with individuals at all organizational levels.
• Proven ability to deliver high-quality customer service and support.
• Able to manage multiple responsibilities while consistently meeting deadlines.
• Proficient in the use of core business systems, office equipment, and standard software applications.
• High School diploma or equivalent

Compensation overview

The full hiring range for this role is $18.53 - $24.46, hourly. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.

Culture and Total Rewards

Western National has long been known as “The Relationship Company®” and caring for our employees is part of that relationship commitment. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest asset.

Currently ranked as the 41st largest private company by revenue in Minnesota (Minneapolis/St. Paul Business Journal), Western National has earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace. Western National has also been named a Top Workplace by the Star Tribune for the past four consecutive years. In addition, the Group is consistently recognized as a Ward’s 50 property-and-casualty insurance company for its outstanding financial results.

Western National offers full-time employees a significant Total Rewards Package, including:

• Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
• Wellbeing Program, including onsite fitness studio
• Paid Time Off – including holiday, vacation, and volunteer
• 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)
• Paid parental leave
• Bonus opportunities

Western National believes in supporting balance between work and life by providing a flexible work environment, which includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.