What are the responsibilities and job description for the Central Scheduler position at Western Missouri Medical Center?
Job Type
Full-time
Description
PURPOSE STATEMENT
As directed, complete accurate scheduling of all ancillary patients for clinical testing and verification of accounts.
Essential Functions
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS
Full-time
Description
PURPOSE STATEMENT
As directed, complete accurate scheduling of all ancillary patients for clinical testing and verification of accounts.
Essential Functions
- Take scheduling calls from physician offices and patients and accurately schedule patients with the correct appointment type and status.
- Perform pre-registration duties as requested.
- Obtain correct patient demographic and insurance information.
- Determine Benefits, Co-Pays and deductibles.
- Collect and enter accurate MSP information for Medicare patients.
- Demonstrate competency with equipment, utilizes supplies and equipment properly.
- Demonstrate behaviors which promote professionalism.
- Work without constant supervision, meets deadlines, makes decision based on relevant facts.
- Maintain a positive attitude and behaviors in keeping with the Medical Centers Mission, Vision and value Statement of Behavior.
- Promote and instill the teamwork concept by assisting co-workers when appropriate.
- Collaborate with other internal customers, providers, as appropriate, to accomplish the work of the department.
- Follow established Departmental, Human Resources and Hospital Policies and Procedures.
- Employee demonstrates a willingness to accept additional assignments.
- Maintain regular and predictable attendance.
- Perform other essential duties as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS
- High school diploma or equivalent.
- Typing skills of 45 WPM.
- Previous clerical experience.
- Great customer services skills.
- Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.
- Must be able to sit and stand, intermittent 8 to 10 hours a day.
- Must be able to use standard office equipment, including the telephone and computer keyboard.
- Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
- Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
- Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
- Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
- Occasionally walks on uneven surfaces.