What are the responsibilities and job description for the Application Processor position at Western Michigan University?
Position Details
Posting Summary
College
Assoc Provost Enrollment Mgmt
Executive Area
Provost & VP Academic Affairs
Department
Admissions
Posting Detail Information
Posting Number
S1638P
Job Type
Full Time, Regular
Pay Type
Nonexempt/Hourly
Pay Grade
B
Campus Location
WMU-Kalamazoo - Main Campus
Salary Range
Pay is commensurate with qualifications and experience, combined with an excellent benefits package.
General Summary
- Manages student records and processing application data to prepare applicant files for decision making. Ensures data quality and integrity in various information systems.
Major Duties
- Creates, updates, and maintains applicant records in the customer relationship management system and student information system by entering both text-based and numerical data from printed and digital documents such as transcripts, test scores, and other application materials.
- Prepares records for recruitment-related communication, application review, and student enrollment.
- Communicates with internal and external customers via phone and email regarding admission policies and procedure while providing exceptional customer service.
- Serves prospective students and families in-person during admissions recruitment and yield events.
- Ensures data entry accuracy by adhering to operational policies and procedures by reviewing, correcting, deleting, or reentering applicant data. Provides feedback on inefficiencies and suggests updates to improve procedures.
- Maintains confidentiality of data and complies with data integrity and security policies. Ensures compliance with University requirements for all applicants in order to maintain institutional academic integrity.
- Assist with generating applicant communication and decision letters using various software.
- Assist with package shipment, mail receipt/distribution, folding and stuffing letters.
Minimum Qualifications
- High school diploma or equivalent
- One year’s relevant experience.
- Office experience with data entry and databases.
Desired Qualifications
Special Instructions to Applicants
- Internal applicants should use the WMU – Internal Application.
- External applicants should use the WMU Application.
Additional Position Information
- Staff Compensation System pay grades and rates are available
- Western Michigan University offers generous benefits to its employees including health, dental, vision, life and disability insurance, retirement, and tuition discount for the employee and tuition remission for eligible dependents. To access information about the specific benefits available for this position, s://www.wmich.edu/hr/enrollment-staff
Physical requirements and working conditions
- Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
- Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.
Benefits:
Health Insurance, Sick Leave, Vacation & Paid Time Off