Evening - University Library Technician

The primary location of this position is on-site in Cullowhee, NC. This position is designated as being subject to the State of North Carolina Human Resources Act (SHRA).

This position is responsible for providing exceptional customer service at the library’s Circulation Desk, responding to non-routine patron inquiries, investigating and resolving patron complaints, and assuring the prompt and accurate shelving of materials to facilitate easy access to the library’s collection. Along with other evening library staff, this position is also responsible for monitoring and maintaining building safety and security, enforcing disruptive behavior policies fairly and impartially, and securing the library building at the close of business.

Along with other evening library staff, this position communicates with campus law enforcement, facilities maintenance, and other university personnel as necessary in the performance of these duties.

Working hours for this position are from 3pm – 12am midnight.

Must be eligible to work in the United States without sponsorship.

Individual must possess a demonstrated ability to work well with the public; ability to recognize problems in work flow and make adjustments as necessary; and a proven ability to maintain effective working relations with co-workers and supervisors.

Some state job postings say you can qualify by an ‘equivalent combination of education and experience.’ If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

High school diploma or equivalency and two years of experience in library services, office support, or related field; or equivalent combination of training and experience.

To be considered, you must apply online. In order to complete the application process, please attach a cover letter, resume, and listing of references (include their complete contact information).

Applicants who wish to claim veteran’s preference must upload a copy of their DD-214.

PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.

If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.

All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.

All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.

The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.