What are the responsibilities and job description for the Administrative Support Associate position at Western Carolina University?
The primary location of this position is on-site in Cullowhee, NC. This position is subject to the State of North Carolina Human Resource Act (SHRA).
The primary purpose of this position is to provide advanced administrative and operational support for the DegreePlus program and the Center for Career and Professional Development. The role is responsible for coordinating and administering key program functions, including tracking and reporting participant data, managing program-related technology systems, and supporting budgeting and financial processes.
The position also oversees DegreePlus program operations, including outreach, marketing, and implementation in collaboration with program leadership.
Additionally, it supervises student staff and ensures effective workflow in support of program goals. The role serves as a central point of contact for program logistics, including the management of employer payments related to career fairs.
Must be eligible to work in the United States without sponsorship.
The primary purpose of this position is to provide advanced administrative and operational support for the DegreePlus program and the Center for Career and Professional Development. The role is responsible for coordinating and administering key program functions, including tracking and reporting participant data, managing program-related technology systems, and supporting budgeting and financial processes.
The position also oversees DegreePlus program operations, including outreach, marketing, and implementation in collaboration with program leadership.
Additionally, it supervises student staff and ensures effective workflow in support of program goals. The role serves as a central point of contact for program logistics, including the management of employer payments related to career fairs.
Must be eligible to work in the United States without sponsorship.
Knowledge, Skills, & Abilities Required for this Position
- Demonstrated knowledge of administrative and office support practices, including records management, report preparation, and the application of program policies and procedures.
- Skill in verbal and written communication, with the ability to convey information clearly and effectively to a variety of audiences, including students, faculty, staff, and external partners.
- Ability to coordinate multiple tasks and priorities, organize workflow, and support program operations in a dynamic work environment.
- Ability to use office technology and information systems to manage data, maintain accurate records, and support reporting and program needs.
Minimum Qualifications
Some state job postings say you can qualify by an ‘equivalent combination of education and experience.’ If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Anticipated Hiring Range
$44,000
Position Type
Permanent Full-Time
Number of Hours per Week
40
Number of Months per Year
12
Salary Band Range
$33,540 - $54,455
Salary Grade
For administrative purposes during the implementation of Career Banding this advanced-level position is considered a Salary Grade 61
Posting Text
Open Date
08/18/2026
Close Date
09/20/2026
Open Until Filled
No
Special Instructions to Applicants
To be considered, you must apply online. In order to complete the application process, please attach a cover letter, resume, and listing of references (include their complete contact information).
Applicants who wish to claim veteran’s preference must upload a copy of their DD-214.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Applicants who wish to claim veteran’s preference must upload a copy of their DD-214.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Background/E-Verify
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification
All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
EOE
Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety
The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
Benefits:
Retirement Plan, Vacation & Paid Time Off, Dental InsuranceSalary : $33,540 - $54,455