What are the responsibilities and job description for the Account Manager position at Westermeyer Industries?
GENERAL DESCRIPTION
Westermeyer Industries is searching for an Account Manager to join our team. In this role, a successful applicant will focus on existing customer support and customer relationships. This includes maintaining current customer needs by coordinating with internal teams. The ideal account manager candidate is energetic and well-spoken, and excited by the idea of working with customers to solve problems and creating solutions.
COMPANY DESCRIPTION
Westermeyer Industries designs, manufactures, and distributes high-quality components and accessories for the refrigeration and air-conditioning industries. Products include pressure vessels such as oil separators, receivers, accumulators, oil filters, condensers, and evaporators, as well as level and pressure detection devices and a range of replacement parts. More than a supplier, Westermeyer Industries is dedicated to engineering creativity and design ingenuity, offering catalog products and custom solutions alike.
TYPE OF POSITION
Salary—Full Time
RESPONSIBILITIES
- Manage and track customer RFQs to completion
- Support Customer Service with all customer issues concerning pricing, delivery, quality concerns, new product introductions, and other responsibilities
- Collect and analyze data concerning customer behavior to understand changing needs
- Resolve complaints and keep track of all processes that pertain to the client’s desires
- Maintain and develop existing and new customers through appropriate propositions and ethical sales methods and relevant internal liaison to optimize quality of service, business growth, and customer satisfaction
- Coordinate activities with Sales, Engineering, Quality, and Production on ongoing projects in an effort to support customer objectives
- Respond to and follow up on inquiries from all channels (company website, customer service, outside sales, and others)
- Attend and present at external customer meetings and internal meetings with other company functions necessary to perform duties and aid business development
QUALIFICATIONS AND EDUCATIONAL REQUIREMENTS
- 2–4 year college degree (Business, Marketing, or Engineering preferred)
- Valid drivers’ license
PREFERRED SKILLS
- 1 years of experience in Sales or Customer Service
- Working knowledge of Microsoft 365 Apps (Outlook, Excel, PowerPoint, Access, etc.)
- Ability to read and understand customer engineering prints and drawings
COMPANY BENEFITS
- Competitive Pay
- Comprehensive Medical, Dental, and Vision insurance to keep you healthy
- A robust 401(k) with company match to assist in securing your financial future
- Company-provided life insurance and AD&D policies
- Paid time off so you can have work-life balance
APPLY ONLINE
Ready to apply? You can fill out a convenient online application form at westermeyerind.com/apply
Or contact careers@westermeyerind.com to set up a time to apply in person.
Note:_ This job description is not intended to be all-inclusive. Employee may perform other related duties as necessary to meet the ongoing needs of the organization as required by the department supervisor or other manager._
- Applicant must be able to pass a pre-employment drug screening and criminal background check
READY TO APPLY?
You can easily apply for a job today
Feel free to reach out to us at careers@westermeyerind.com* to find out more information about our company, benefits, and available positions.*
Note: Resumes are not required, but can be helpful when hiring certain positions.
Salary : $50,000 - $60,000