What are the responsibilities and job description for the Member Service Representative position at WESTconsin Credit Union?
JOB REQUIREMENTS: In this role, you will represent the Credit Union to
members in a friendly, positive, and professional manner, ensuring a
welcoming atmosphere at all times. You will be responsible for providing
prompt, efficient, confidential, and accurate service when processing
transactions. Additionally, you will respond to members\' requests,
problems, and complaints, either resolving them directly or directing
members to the appropriate person for assistance. A key part of the role
involves learning to recognize members\' needs for services and making
appropriate referrals. You will also handle all monetary transactions
for members, ensuring accuracy and efficiency in every interaction.
\*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: What You\'ll Be Doing:
Represent the Credit Union to members in a friendly, positive, and
professional manner Provide prompt, efficient, confidential, and
accurate service in the processing of transactions Responds to members\'
requests, problems, and complaints, and/or directs them to proper person
for assistance and resolution Learns to recognize member\'s needs for
services, and presents and refers them appropriately Handles all
monetary transactions for members What You\'ll Need to Be Successful:
This position requires a high school diploma or equivalent and a proven
track record in customer service Proficiency in basic computer, data
entry and typing skills is required A positive attitude, professional
image, and self-motivation are essential in the teller role Excellent
oral and written communication skills are required This includes an
every other Saturday rotation. \*\*\*\*\* APPLICATION INSTRUCTIONS:
Apply Online: www.westconsincu.org
members in a friendly, positive, and professional manner, ensuring a
welcoming atmosphere at all times. You will be responsible for providing
prompt, efficient, confidential, and accurate service when processing
transactions. Additionally, you will respond to members\' requests,
problems, and complaints, either resolving them directly or directing
members to the appropriate person for assistance. A key part of the role
involves learning to recognize members\' needs for services and making
appropriate referrals. You will also handle all monetary transactions
for members, ensuring accuracy and efficiency in every interaction.
\*\*\*\*\* OTHER EXPERIENCE AND QUALIFICATIONS: What You\'ll Be Doing:
Represent the Credit Union to members in a friendly, positive, and
professional manner Provide prompt, efficient, confidential, and
accurate service in the processing of transactions Responds to members\'
requests, problems, and complaints, and/or directs them to proper person
for assistance and resolution Learns to recognize member\'s needs for
services, and presents and refers them appropriately Handles all
monetary transactions for members What You\'ll Need to Be Successful:
This position requires a high school diploma or equivalent and a proven
track record in customer service Proficiency in basic computer, data
entry and typing skills is required A positive attitude, professional
image, and self-motivation are essential in the teller role Excellent
oral and written communication skills are required This includes an
every other Saturday rotation. \*\*\*\*\* APPLICATION INSTRUCTIONS:
Apply Online: www.westconsincu.org