What are the responsibilities and job description for the Dealer Loan Processor position at WESTconsin Credit Union?
At WESTconsin Credit Union, we believe in the power of people helping people. Our mission is to give members, communities, and one another the inspiration, resources, and support to achieve financial wellness. We fulfill our mission by creating a positive impact in our members' lives by providing trusted financial services and building lasting relationships. If you're looking to work for an organization where your contributions matter, where teamwork and community are at the heart of everything we do, and where you can grow in a dynamic, supportive culture—then you're in the right place! We’re more than just a credit union; we strive to make a real difference.
Ready to make an impact? Let’s grow together!
What You’ll Be Doing
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Ready to make an impact? Let’s grow together!
What You’ll Be Doing
- Verifies the accuracy of loan documents submitted by the dealer partner. Making sure it is within compliance. Verifies all stipulations of the loan are met and are within approval. Verifying the terms of the loan are accurate including: Rate, term, VIN, collateral ownership, disbursal details, and signatures of the loan.
- Enters loan information into loan system and completes disbursing to the core system. Verifies and executes the transfer of funds to the dealer partner.
- Verifies membership qualifications. Open and fund membership accounts. Completing all necessary steps to open the membership savings accurately. Adheres to proper CIP procedures.
- Prepares and files UCC liens with the respective agency. Ensures that the dealer is placing a lien on the titled pieces of collateral.
- Reviews credit reports to determine what steps are needed if there are fraud alerts. Completes steps to clear fraud alerts.
- Completes loan files including sending welcome packets to members, performing file maintenance to loan or account, setting up automatic payments
- Maintain files and completes organization of files according to record retention policies. Ensures all loan files have the proper documents needed for compliance.
- Responds to dealer correspondence via email, phone, and IM’s. Assists dealer partners with questions, concerns, and complaints
- Ensures proper communication is delivered through prism, email, teams, etc. Assist members and co-workers when they have questions, concerns, and complaints
- Ensures all work is completed timely and accurately
- Recommends and develops policies, procedures, and references. Provide feedback for process improvement
- Sets and monitors personal goals
- Keeps supervisor informed of issues
- Provides exceptional member service by having good time management skills and accurate execution of job dutie.
- High School Diploma or equvalent
- 1 year of related work experience
- Strong communication and computer skills
- Ability to work in fast paced environment, able to multitask
- Health, Dental, and Vision Insurance Plans
- Annual Healthy Living Fund Contribution
- Student Loan Repayment Program
- Competitive Salary
- Impressive 401(k) Contribution and Match Plan
- Paid Time Off Accrual
- 11 Paid Holidays
- Hybrid work opportunity, based out of Menomonie, WI, requires regular onsite work. Must reside in WI or MN.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.