Clinical Support Tech

Job Details:

The Clinical Support Tech greets all patients and visitors entering the department.

RESPONSIBILITIES:

• Ensures that all patients have a prescription; if needed, contacts the schedulers or MD office to obtain it.
• Assists the nursing and technical staff with preparing patients for their procedure (ie: direct them to changing room, or restroom.)
• Assist patients with scheduling appointments with the Coordination of Care department.
• Handles scheduling issues with the Coordination of Care.
• Distributes patients' paperwork to appropriate area, notifying the area of the patient's arrival. Registers patients for scheduled procedure.
• Collects and documents any co-payments that may be due at time of service.
• Enters requisition orders as needed.
• Provides CDs and/or faxes reports to MD offices upon request.
• Monitors the supply of patient robes.
• Responsible for obtaining previous mammography/breast US images and reports from other imaging facilities for comparison.

QUALIFICATIONS/REQUIREMENTS:

Minimum two years of experience in a clinical setting, either in an acute hospital setting or medical office, with knowledge of basic patient care functions. Scheduling and registration experience required. Computer skills required. Strong organizational skills are essential. Excellent customer service skills necessary.

EDUCATION:

High school Diploma.

OTHER:

If applicable, the individual performing this job may reasonably anticipate coming into contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

About Us:

Good Samaritan Hospital

Good Samaritan Hospital in Suffern, NY, is a 286-bed hospital providing emergency, medical, surgical, obstetrical/gynecological and acute-care services to residents of Rockland and southern Orange counties in New York; and northern Bergen County, NJ. The hospital is home to a recognized cardiovascular program, comprehensive cancer-treatment services, the area’s leading Wound and Hyperbaric Institute and outstanding maternal/child services that includes a Children’s Diagnostic Center. Good Samaritan Hospital also provides social, psychiatric and substance-abuse services and its certified home-care agency supports residents of the Hudson Valley and beyond.