What are the responsibilities and job description for the Dental Receptionist position at Westchester Dentistry?
This is a PART TIME position for Monday, Tuesday, and Friday
We are seeking a dynamic and organized Dental Receptionist to join dental team! In this essential role, you will be the friendly first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-in and check-out.
Duties:
- Greet patients warmly, verify their insurance coverage, and update patient information accurately in dental systems such as Dentrix
- Schedule appointments efficiently using dental office management software, coordinating with clinical staff to optimize daily patient flow
- Verify insurance benefits, process claims, and handle billing inquiries.
- Manage multi-line phone systems with professionalism, practicing excellent phone etiquette to address patient questions and direct calls appropriately
- Review documentation for accuracy, including intake forms, treatment plans, and insurance authorizations while ensuring compliance with HIPAA regulations
- Maintain organized medical records
- Bilingual abilities are a plus to effectively serve diverse patient populations
- Exceptional customer service skills paired with professional phone etiquette and clear communication abilities
- Ability to multitask efficiently in a busy environment while maintaining attention to detail and confidentiality
Job Type: Part-time
Pay: $26.00 per hour
Expected hours: 27 per week
Work Location: In person
Salary : $26