FORGE Case Manager

Position Summary:

Working as part of a collaborative care team, the person in this position will assist individuals with identify challenges to sustained healthy parenting to obtain health, residential, financial and social services resources to assist in supporting identified needs, provide needs assessments and develop and participate in care management plan development and implementation. Will advocate on the individual’s behalf for services needed, link with other agencies and internally for services, and refer as needed. Participates in treatment plans and provides advisory and consultative services related to programming.

Essential Job Functions:

• Assess need and make decisions regarding the delivery of the appropriate individual, group and family supportive services both internal and external.
• Assist Program Manager with interviews and make assessments of potential clients to determine need and appropriateness for program participation and referrals.
• Facilitate evidence based curriculum and abide by fidelity guidelines 
• Analyze situations and take necessary actions to provide crisis intervention.  Interpreting and implementing WestCare procedures regarding crisis intervention as appropriate. 
• Monitor and assess client behavior.
• Provide input into Individual Treatment/Service Plans.
• Report to immediate supervisor any unusual or reportable incidents that should be brought to the attention of the Program Manager, or regulatory agency.
• Participate in decision to refer clients for ancillary services, i.e., family support groups, continuing care groups, etc.
• Attend all interdisciplinary treatment team meetings and establish parameters for discharge planning. Collaborate and engage with community resources to proactively prevent domestic violence, child welfare system involvement and promote sustained healthy relationships by addressing immediate needs of all program participants.
• Educate and refer individuals to community agencies and businesses that appropriately address their needs for food, shelter, clothing, employment, transportation, etc.
• Assist with establishing or re-establishing family and community support systems
• Act as advocate to improve access to needed services
• Participate in clinical staffing decisions regarding the individual’s current strengths and resources and their need for additional resources
• Complete documentation of services in a timely manner in the electronic health record
• Provide input into the patient’s treatment needs and disposition
• Assists other staff as needed in a collaborative manner to promote cooperation and portray a professional image to the community.
• Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation

Certifications/Licenses:

• Valid drivers’ license and proof of insurance;
• Ability to pass first level and NABS background clearance

During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you

Education:

• BA in Psychology, Social Work or Counseling preferred or working towards a degree in social work with comparable years of qualifying experience which must include at least 3 years of experience working with individuals with behavioral health disorders.

Experience and Competencies:

• Ability to work collaboratively with others in a manner that is pleasant and professional.
• Ability to work well in a team environment.
• Ability to exercise good judgment and discretion.
• Ability to operate a computer and complete documents in Microsoft Word program formats.
• Ability to respond as needed to crisis situations in an efficient manner.
• Excellent verbal and written communication skills.
• Willing to seek out new work projects and contribute ideas and efforts to the constant improvement of WestCare services.
• Depending on state requirements, may require a social worker license or similar state license.
• Must have good communication and teamwork skills.

Salary : $22