Program Manager

Position Summary:

Person in this position will be responsible for providing the administrative programmatic leadership and oversight for the program; Day 1 Families Fund Project. Responsible for the coordination of client care by collaborating with multidisciplinary professionals to provide and facilitate services. Essential Job Functions include those listed below.

Essential Job Functions:

• Provide administrative leadership and supervision of day-to-day operations of the program serving Homeless families;
• Function as a liaison to the Deputy Administrator and Director of Housing Services, subcontractors, and external groups and agencies in promoting inter-organizational collaboration including attending community meetings as required;
• Responsible for collection and submission of reports;
• Knowledge of the Clinical Data System;
• Assist in grant planning and initiation of potential funding opportunities when required;
• Participate in design and implementation of research, such as program evaluation and outcome studies;
• Hire and arrange for staff development, education and training activities;
• Implement Quality Assurance and Utilization Review systems that monitor the effectiveness of the program;
• Assist in the development of program fiscal and budgetary tracking systems and implementation as well as providing the oversight and management of operating budget and program fiscal expenditures;
• Monitor compliance with all required standards, regulations, state and federal guidelines;
• Develop, implement and monitor procedures to meet agency policies and contract management including the preparation of comprehensive reports for funding or agency sources;
• Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation; and
• Perform any other duties as assigned.

Essential Qualifications:

• A minimum of four (4) years supervisory experience with knowledge of program performance indicators.
• Demonstrate knowledge of target population and housing services including three (3) years’ experience working with the homeless population, substance users and or mental health care systems.
• Management and administrative experience and capabilities;
• Must possess knowledge of chemical dependency, substance abuse and mental illness;
• Possess knowledge of state and federal regulations including tenant rights, confidentiality guidelines and Housing First model;
• CPR Certification, First Aid Certification and an Annual Tuberculosis test.

Certifications/Licenses:

• Not applicable for this position.

Education:

• Graduation from an accredited four-year college with a degree in Addiction Counseling, Counseling, Social Work, Psychology, or a related field or equivalent experience and education combined.

Experience and Competencies:

Working Conditions:

• Work is primarily performed in an office or a treatment setting; and
• Some outdoor activities may be required.