Director of Oncology Revenue Cycle Management - Full Time - Germantown, TN

Job Title: Director, Oncology Revenue Cycle Management

About Us
At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.

Position Overview
The Director, Oncology Revenue Cycle Management directs oncology revenue cycle teams and collaborates closely with leadership, corporate partners, and providers to ensure accurate billing and maximize revenue opportunities. This role is responsible for overseeing revenue cycle operations, identifying improvement opportunities, implementing programs, and supporting managed care initiatives and reimbursement models.

Key Responsibilities

• Manage daily activities and processes of the Revenue Cycle
• Hire, train, and supervise revenue cycle team members
• Ensure charge capture, processing, and reconciliation across multiple systems and entities
• Implement strategies to improve billing and collections efficiency
• Manage relationships with insurance providers and third-party payors
• Ensure compliance with local, state, and federal regulations
• Collaborate with clinical and operational teams
• Partner with Finance to support reporting and key performance indicators
• Ensure reimbursement aligns with payer contracts and identify collection opportunities
• Assist with contracting and administrative functions

Qualifications

Education & Experience

• Required:
  • Bachelor’s degree in finance, business, healthcare, or related field
  • Minimum of five (5) years of progressively responsible healthcare revenue cycle and management experience
• Preferred:
  • Master’s degree in a related field
  • Experience in healthcare clinical operations and financial management, methods, and techniques

• Substitutions Allowed:
  • In lieu of a Bachelor’s degree, minimum of six (6) years of progressively responsible leadership/administrative experience in revenue cycle, patient billing, or finance

Skills & Abilities

• In-depth knowledge of healthcare revenue cycle including managed care, preauthorizations, charge coding, claim processing, and accounts receivable
• Knowledge of EDI and clearinghouse requirements
• Strong analytical and reporting skills related to revenue cycle KPIs and financial data
• Knowledge of healthcare clinical operations and financial management
• Strong leadership and management skills
• Excellent written, verbal, and presentation skills
• Ability to build relationships and collaborate across departments
• Strong problem-solving and analytical abilities
• Proficiency in Microsoft Office applications including Word, Excel, and Access
• Ability to work independently and exercise sound judgment
• Ability to manage multiple projects and maintain workflow
• Ability to lead and motivate teams

Why West Cancer Center is a Great Place to Work

• Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
• Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
• Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
• Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation

No nights, weekends, or holidays. Comprehensive benefits package.

Join Us
If you are a strategic leader with expertise in revenue cycle management and a passion for improving financial and operational performance in healthcare, we invite you to join West Cancer Center as the Director, Oncology Revenue Cycle Management.