What are the responsibilities and job description for the Peer Recovery Support Specialist - Recovery Housing Manager position at Westbrook Health Services, Inc.?
Brief Description
Position Summary: The Peer Recovery Support Specialist – Recovery Housing Manager provides peer-based recovery support and recovery residence oversight to individuals with substance use and/or mental health challenges. Drawing from lived recovery experience, this role supports residents in developing recovery skills, maintaining wellness, accessing community resources, and sustaining a safe, recovery-oriented living environment. This position also assists with the day-to-day operations and oversight of the recovery residence to promote structure, accountability, safety, and community integration.
Key Responsibilities
This position requires the ability to regularly walk throughout the recovery residence and property. Must be able to stand, sit, bend, stoop, kneel, crouch, and climb stairs; and occasionally lift or carry up to 50 pounds. The employee must be able to assist with general household operations, transport or move supplies, safety operate a motor vehicle for community-based activities when needed. The role also requires the ability to respond appropriately in emergency or crisis situations, observe resident behavior and environmental safety concern, and maintain the emotional and physical stamina necessary to work in a residential behavioral health setting. Employee must be able to communicate effectively in person, by phone, and electronically, and utilize standard office and documentation systems. The work environment may vary from in office to in residence, out in the community etc. and occasional evening, weekend, or on-call responsibilities.
Th
Requirements
Summary
The professionals at Westbrook Health Services believe in promoting the well-being of individuals and families struggling with a wide range of challenges. Our staff meets the needs of over 7,000 people annually. Experienced and compassionate, we empower people to achieve wellness with the guidance of our knowledgeable and experienced staff.
Westbrook Health Services provides a comprehensive, low-cost benefits package to all full-time employees that includes medical, dental, vision, life, short and long-term disability, critical illness, accident, and pet insurance coverage options. Paid time-off, paid holidays, and paid training provide a healthy work life balance.
Westbrook provides Equal Employment Opportunity to all employees and applicants. Employment decisions are made based upon an individual’s skills and qualifications without regard to race, color, creed, religion, sex, age, national origin, citizenship, disability as defined in the law, veteran status, sexual orientation, pregnancy and related conditions, genetic information, gender identity or any status or characteristic protected under applicable federal, state, or local laws. Westbrook also prohibits unlawful discrimination based upon the perception of those characteristics or any association with a person who is perceived to have any of those characteristics. Discrimination based on any of these factors is totally inconsistent with our philosophy of doing business and will not be tolerated at any time.
Qualified individuals with bona fide disabilities, as the term “disability” is defined in the law, are entitled to reasonable accommodations in the application process and in their employment. Although Westbrook is responsible for providing reasonable accommodations, the responsibility for identifying whether accommodation is needed and what constitutes a reasonable accommodation is shared jointly by the employee and Westbrook.
Position Summary: The Peer Recovery Support Specialist – Recovery Housing Manager provides peer-based recovery support and recovery residence oversight to individuals with substance use and/or mental health challenges. Drawing from lived recovery experience, this role supports residents in developing recovery skills, maintaining wellness, accessing community resources, and sustaining a safe, recovery-oriented living environment. This position also assists with the day-to-day operations and oversight of the recovery residence to promote structure, accountability, safety, and community integration.
Key Responsibilities
- Engage residents and guests in supportive, recovery-oriented interactions grounded in empathy, lived experience, hope, and non-judgment.
- Provide peer support services utilizing trauma-informed, strength-based, and person-centered approaches.
- Assist residents in identifying goals and developing self-directed recovery and wellness plans, including Wellness Recovery Action Plans (WRAP) or similar tools.
- Connect residents to community resources and supports including outpatient treatment, medical care, employment services, benefits, transportation, housing resources, recovery meetings, and social supports.
- Support residents in developing independent living skills, healthy routines, coping skills, and community integration.
- Assist with resident intake, orientation, house expectations, and transition/discharge planning.
- Assist residents with accessing transportation and attending appointments, recovery meetings, employment opportunities, court obligations, and other recovery-supportive services.
- Provide transportation of residents/guests as authorized and in accordance with agency policies and procedures
- Promote and maintain a safe, recovery-oriented, substance-free living environment consistent with program expectations and recovery housing standards.
- Monitor the safety, cleanliness, and overall condition of the recovery residence and report maintenance, safety, or environmental concerns promptly.
- Facilitate or assist with house meetings, recovery-focused activities, wellness groups, and peer-led programming.
- Support residents in maintaining accountability to house guidelines, program expectations, and individualized recovery goals.
- Assist in resolving conflicts and behavioral concerns using trauma-informed, recovery-oriented, and de-escalation techniques while maintaining appropriate professional boundaries.
- Respond appropriately to resident concerns, crises, emergencies, or incidents and follow all required safety and incident reporting procedures.
- Complete required documentation, communication logs, incident reports, and electronic health record documentation accurately and within required timelines.
- Maintain effective communication and collaboration with clinical staff, supervisors, external providers, and community partners to support continuity of care and resident success.
- Participate in program meetings, supervision, trainings, and quality improvement activities.
- Model recovery principles, ethical conduct, healthy boundaries, and professionalism in all interactions.
- Comply with all applicable federal, state, accrediting body, and agency policies, procedures, and regulations, including HIPAA and confidentiality standards.
- Demonstrate knowledge of and support for Westbrook Health Services mission, vision, values, policies, procedures, confidentiality standards, and code of ethical behavior.
- Lived experience of recovery from a mental health and/or substance use disorder, and a willingness to openly share that experience in a supportive and respectful way.
- Must meet state or organizational criteria for a certified Peer Recovery Support Specialist (e.g., WV PRSS, PRS, CPSS)
- Minimum of 2 years of substance abuse recovery and/or lived mental health experience
- Cannot have any legal involvement within the last six months
- Must pass a criminal and DHHR background check, as well as a post-offer drug screen
- Must have valid driver’s license
- High school diploma or equivalent required.
- Strong communication and active listening skills, with the ability to build rapport across diverse populations.
- Commitment to recovery-oriented, person-centered, and trauma-informed practices.
- Basic computer skills for documentation and communication.
- Ability to work as part of a team in a calm, compassionate, and flexible manner.
- Available for occasional evening, weekend, or on-call responsibilities
This position requires the ability to regularly walk throughout the recovery residence and property. Must be able to stand, sit, bend, stoop, kneel, crouch, and climb stairs; and occasionally lift or carry up to 50 pounds. The employee must be able to assist with general household operations, transport or move supplies, safety operate a motor vehicle for community-based activities when needed. The role also requires the ability to respond appropriately in emergency or crisis situations, observe resident behavior and environmental safety concern, and maintain the emotional and physical stamina necessary to work in a residential behavioral health setting. Employee must be able to communicate effectively in person, by phone, and electronically, and utilize standard office and documentation systems. The work environment may vary from in office to in residence, out in the community etc. and occasional evening, weekend, or on-call responsibilities.
Th
Requirements
Summary
The professionals at Westbrook Health Services believe in promoting the well-being of individuals and families struggling with a wide range of challenges. Our staff meets the needs of over 7,000 people annually. Experienced and compassionate, we empower people to achieve wellness with the guidance of our knowledgeable and experienced staff.
Westbrook Health Services provides a comprehensive, low-cost benefits package to all full-time employees that includes medical, dental, vision, life, short and long-term disability, critical illness, accident, and pet insurance coverage options. Paid time-off, paid holidays, and paid training provide a healthy work life balance.
Westbrook provides Equal Employment Opportunity to all employees and applicants. Employment decisions are made based upon an individual’s skills and qualifications without regard to race, color, creed, religion, sex, age, national origin, citizenship, disability as defined in the law, veteran status, sexual orientation, pregnancy and related conditions, genetic information, gender identity or any status or characteristic protected under applicable federal, state, or local laws. Westbrook also prohibits unlawful discrimination based upon the perception of those characteristics or any association with a person who is perceived to have any of those characteristics. Discrimination based on any of these factors is totally inconsistent with our philosophy of doing business and will not be tolerated at any time.
Qualified individuals with bona fide disabilities, as the term “disability” is defined in the law, are entitled to reasonable accommodations in the application process and in their employment. Although Westbrook is responsible for providing reasonable accommodations, the responsibility for identifying whether accommodation is needed and what constitutes a reasonable accommodation is shared jointly by the employee and Westbrook.