Transportation Business Operations Assistant 2 - Upshur County

Nature of Work

The Transportation Business Operations Assistant 2 will be assigned to the Comptroller’s Office in the Equipment Division. Performs administrative work supporting fiscal, personnel, payroll, or procurement services. Develops policies and procedures for resolving operational problems and improving administrative services. Work is typically varied and includes extensive inter- and intra governmental and public contact. This includes, but is not limited to, processing, monitoring, and auditing all purchasing / procurement transactions such as P-card, administrative invoices, service agreements, contract purchases, credit card payments, and fund deposits. Oversees the EZ-Pass Transponder System for the West Virginia Division of Highways. Coordinates hotel reservations for the Equipment Division. Has some authority to vary work methods and policy applications and to commit the agency to alternative courses of action. Performs related work as required.

Typical Duties and Responsibilities

• Confers with inter- and intra-agency personnel to transact business, gather or discuss information.
• May be in a position with public or federal government contact.
• Conducts performance surveys and reviews agency methods of operation; devises flowcharts and graphs; may conduct cost analysis studies.
• Gathers and compiles information for state records, writes reports, balances tally sheets, and monitors inventories, purchases, and sales.
• Updates records and contacts employees to gather information.
• Represents the agency in the area of assignment in both internal and external meetings.
• Maintains files of information in hard copy or electronic format.
• Runs reports for regular or intermittent review.
• Determines the need for changes in procedures, guidelines, and formats; devises a solution; monitors the success of solutions by devising quantitative/qualitative measures to document the improvement of services.
• Writes manuals in the area of assignment, clarifying the wording to accurately describe new procedures and processes.
• Specific rules, regulations, and procedures that typically involve a complete segment of an assignment or project of broader scope.
• Travel may be required; therefore, a valid driver’s license is required.

Skills and Knowledge

• Knowledge of regulations, processes, and procedures in the area of assignment.
• Knowledge of office practices and procedures.
• Knowledge of state and federal laws and regulations related to the area of assignment.
• Ability to collect and compile accurate information.
• Ability to conceptualize the nature of service difficulties and devise appropriate work methods, tools, and configurations to correct the problem.
• Ability to prepare flowcharts, graphs, and status reports.
• Ability to communicate effectively, both verbally and in writing.
• Ability to perform basic arithmetic.

Minimum Requirements

REQUIRED TRAINING/EDUCATION

• High school diploma or equivalent.

REQUIRED EXPERIENCE

• Three (3) years of full-time or equivalent part-time paid experience providing advanced clerical duties and/or administrative services in accounting, budgeting, project monitoring and reporting, personnel, or procurement and property.

• Substitution: Successful completion of coursework from a regionally accredited college or university, related business school, or vocational training may be substituted for the required experience through an established formula.