Program Director

About UsThe West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization responding to the need for low-cost housing. Our mission is to provide safe, affordable housing with supportive services within a residential setting that enhances the independence and dignity of each person. WSFSSH develops, manages, and provides social services in housing for low-income persons, especially those who are older, who have experienced homelessness and who live with mental illness.Job SummaryUnder the supervision of the Managing Director of Congregate Care, the Program Director will partner with the Social Services team to develop policies, procedures and programs within the site as well as the larger WSFSSH Community. This position is responsible for the operations of the building, staff supervision, operation of the program within the budget, facility maintenance, and compliance. The role ensures that all residents and staff are treated with respect and dignity.This is a full-time position (5) days a week on-site with on-call responsibilities.Job Duties & Responsibilities Responsibilities include but are not limited to: Building ManagementMaintain relationships with block association(s) and other community groupsManage referrals for intake and admissions for vacant units in compliance with eligibility criteria, fair housing and required documentationServe as liaison with and ensure compliance to requirements of:Regulatory bodies, including but not limited to: New York State Department of Health (DOH); New York City Department of Health and Mental Hygiene (DOHMH); NYC Department of Buildings (DOB); NYC Fire Department (FDNY)Ensure building operation continuity. Implement and/or supervise ordering, repairs, and maintenanceCollect rent/program fees and address any arrearsAdminister the annual income certification and program agreement renewalsConduct at a minimum, bi-annual inspectionsSupervisionPartner with WSFSSH HR Department in recruiting, hiring, and training staff for the residenceProvide ongoing supervision and evaluation of staff performance to all building staff and work closely with Clinical Coordinator to supervise social services teamManage staffing schedule to adequately service participants and meet all applicable contract and regulatory requirementsIn conjunction with WSFSSH’s accounting office, monitor budgets, spending and on-site financial record-keepingWith Managing Directors, develop policies and procedures; Review and revise policies and procedures as needed; Implement emergency procedures as necessaryServices to ResidentsManage the intake and referrals to vacant units in compliance with fair housing, marketing, referral programs including CAPSEstablish effective 1:1 relationship with residentsMeet regularly with participants in groups and individuallyAssure that residents receive adequate and appropriate case management, personal care aide and recreation/activity services.in compliance with DOH regulationsWith the Food Services Director, oversee the 7 day/week meal program to ensure compliance with nutrition standards, participant satisfaction, appealing presentation, and timelinessRespond to grievances. crisis intervention as needed. Respond to and manage onsite emergencies and safety concerns ensuring all notifications, documentation and reports are submitted timelyMonitor common spaces to ensure it is inviting and accessible to all participantsMonitor cleanliness, ensure timely repairs and schedule painting as neededCoordinate planning and evaluation of the residence’s goals and programsProtect resident rights and meet or exceed NYS DOH and NYC DOHMH standardsPlanning and Development:Collaborate with team to establish and maintain high level of care and respect for and communication with residence participantsAssist in the development of a long-range plan to assure the financial stability of the facilityWork cooperatively with other staff membersShare information about participant progress, needs, and problems with appropriate staffAttend training sessions and conferences as required for enhancement of job skillsSubmit all required reports in a complete and timely mannerAssist with other duties as directedRequired Knowledge Skills & Abilities Experience working with population served including but not limited to: Older adults with mental illness, chronic medical conditions and/or experience with homelessness.Proven management skills Experience with RealPage, Yardi or similar property management software a plusAbility to work well under pressure, including emergency and crisis situations, and be flexible with work schedule when necessary.Able to work with staff and participants in a multi-cultural environmentPreferred: Bilingual English/SpanishAble to speak, read, write English (as required by DSS regulation 487.9.13)On call responsibilitiesRequired and Preferred Education, Experience and Credentials 4-year degree, preferably in Social Work or related degree with at least one year in a supervisory experience in the field; Master’s degree a plusApplicant must be approved by the NYS DOHPhysical Requirements Prolonged periods sitting at a desk and working on a computerMust be able to lift or push up to 10 pounds at a timeTravel to different WSFSSH sites, as needed Benefit OverviewWestside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law.Monday - Friday 9am - 5pm (35) hours

Salary : $75,000 - $85,000