What are the responsibilities and job description for the Leadership Development Program (General Manager) position at West Shore Home Recruiting?
Position: General Manager Fellow
Location: Assigned Division (North, East, South, West, Midwest, or Southeast) with extensive travel required (company paid).
Schedule: Full-Time, Monday–Friday, 8:00AM–5:00PM (with travel and schedule flexibility as needed).
Duration: 18 months | 7/6/2026 - 12/27/2027
Who We Are:
West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
The Emerging Leader Program – General Manager Fellow is a highly selective, 18-month leadership development program designed to prepare early-career professionals for future General Manager roles within West Shore Home.
This program is built for individuals who demonstrate exceptional academic achievement, strong leadership capability, and the ambition to lead a multi-million-dollar business. Fellows rotate through Sales, Operations, and Corporate functions to develop full lifecycle business acumen, lead high-impact initiatives, and build the operational, financial, and people leadership skills required to run a Branch.
Candidates must meet the minimum educational and professional experience requirements outlined below and be prepared for geographic mobility within their selected region.
Key Role Accountabilities:
- Complete three structured 6-month rotations across Sales, Operations, and Corporate to develop end-to-end business acumen and revenue accountability.
- Successfully graduate Sales Training, execute sales appointments, and shadow Branch Leaders to understand frontline leadership and KPI performance.
- Participate in operational workflow across installations, warehouse flow, safety, customer lifecycle, and branch-level fulfillment execution.
- Engage with FP&A, Marketing, Consumer Finance, Talent Acquisition, and Customer Operations to understand corporate support functions and financial decision-making.
- Lead a final capstone project presenting business recommendations and strategic insights to senior leadership at the conclusion of the program.
Minimum Requirements:
- MBA or other business-related Master’s degree (completed or actively pursuing)
- 0-3 years of relevant post-graduate work experience.
- Willingness and ability to travel frequently within assigned Division during duration of the program.
- Relocation is a required component of this program. Candidates must be willing and able to relocate to any West Shore Home branch location upon graduation from the program. Relocation assistance will be provided.
- Strong leadership aptitude with demonstrated ability to influence, solve problems, and drive measurable results.
Benefits:
- Competitive Salary
- Housing and Relocation Assistance Provided
- Nationwide Placement Opportunities Across 21 States
- Fast-tracked Career Path to Frontline Leadership Roles
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home®, and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/
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