What are the responsibilities and job description for the Inside Sales Representative position at West Plains Veterinary Supply of West Plains, LLC?
Company Description West Plains Veterinary Supply of West Plains, LLC is a wholesale distributor headquartered in West Plains, MO, serving veterinarians, farm and feed operations, and pet retailers. The company supplies animal nutrition and health products, farm and ranch supplies, fencing, pet products, pet food, hardware, and seasonal merchandise from trusted brands. Its core focus is building strong relationships with customers through dependable service, reliable delivery, and tailored support. West Plains Veterinary Supply is a trusted partner to independent retailers and offers team members the opportunity to build rewarding, long-term careers.
Role Description The Inside Sales Representative is a full-time, on-site role based in West Plains, MO. This position is responsible for managing inbound and outbound sales calls, developing relationships with existing and prospective customers, and identifying opportunities to grow accounts. Day-to-day tasks include answering product and pricing questions, preparing quotes, processing orders, and following up on leads generated through various channels. The role also involves coordinating with operations and logistics teams to ensure accurate and timely delivery, maintaining detailed records in the CRM system, and supporting promotions and sales campaigns. The Inside Sales Representative contributes to sales targets while providing knowledgeable, responsive service in line with company standards.
Qualifications
Role Description The Inside Sales Representative is a full-time, on-site role based in West Plains, MO. This position is responsible for managing inbound and outbound sales calls, developing relationships with existing and prospective customers, and identifying opportunities to grow accounts. Day-to-day tasks include answering product and pricing questions, preparing quotes, processing orders, and following up on leads generated through various channels. The role also involves coordinating with operations and logistics teams to ensure accurate and timely delivery, maintaining detailed records in the CRM system, and supporting promotions and sales campaigns. The Inside Sales Representative contributes to sales targets while providing knowledgeable, responsive service in line with company standards.
Qualifications
- Candidates should possess Inside Sales skills, including handling inbound and outbound calls and closing sales opportunities.
- Candidates should possess Customer Service and Customer Satisfaction skills, with the ability to respond promptly, resolve issues, and build long-term relationships.
- Candidates should possess Lead Generation skills, including identifying prospects, qualifying opportunities, and following up on inquiries.
- Candidates should possess Account Management skills, including maintaining account records, monitoring order history, and identifying growth opportunities.
- Strong verbal and written communication skills and the ability to interact professionally with customers and internal teams.
- Basic proficiency with CRM systems and standard office software (e.g., email, spreadsheets, order entry systems).
- Ability to work on-site full time, manage multiple tasks, and prioritize in a fast-paced distribution environment.
- Previous experience in wholesale distribution, agriculture, animal health, or related industries is preferred but not required.
- High school diploma or equivalent required; additional education in business, agriculture, or a related field is a plus.