Front Desk Staff in Optometry Office

Job Summary
We are seeking a dynamic and organized Front Desk Staff member to be the welcoming face of our office. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management functions. Your energetic approach and attention to detail will ensure a smooth flow of daily activities, creating a positive experience for patients and team members alike. This paid position offers an exciting opportunity to develop your administrative skills in a professional environment.

Our office is open from Monday through Friday, no weekend and no late nights

Duties

• Greet patients and staff with enthusiasm and professionalism, ensuring they feel welcomed and valued
• Manage multi-line phone systems, directing calls efficiently and courteously while maintaining excellent phone etiquette
• Handle appointment scheduling and calendar management using tools like Google Workspace, Microsoft Office, and Revolution EHR
• Perform data entry, filing, and document proofreading to maintain accurate records and support office operations
• Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software
• Assist with clerical duties including typing correspondence, organizing files, and maintaining office cleanliness
• Provide patient support by addressing inquiries promptly and professionally, ensuring high levels of patient satisfaction

Requirements

• Excellent computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and Google Workspace applications
• Prior experience with front desk duties or receptionist responsibilities in medical or dental settings is preferred, but not required
• Strong communication skills with the ability to handle multi-line phone systems confidently and maintain professional phone etiquette
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Demonstrated clerical experience including data entry, proofreading, filing, and calendar management
• Ability to multitask efficiently while managing time effectively in a fast-paced environment
• Personal assistant or medical receptionist experience is a plus but not required

Join our team as a Front Desk Staff member and become an essential part of our vibrant workplace! Your energy, organizational talent, and dedication will help us deliver outstanding service while supporting daily office functions. This role is perfect for someone eager to grow their administrative expertise in a friendly yet professional setting.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person

Salary : $16 - $17