Front Desk Medical Office Staff

Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, proficiency in various software applications, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet and assist guests upon arrival, ensuring a positive first impression.
• Manage multi-line phone systems to handle incoming calls and inquiries promptly.
• Perform data entry and maintain accurate records of guest information and reservations.
• Handle clerical duties such as filing, proofreading documents, and managing office correspondence.
• Provide customer support by addressing guest concerns or requests effectively.
• Maintain office organization through calendar management and scheduling appointments.
• Assist with administrative tasks to support the overall operations of the front desk.
• Ensure compliance with office management protocols and maintain confidentiality of sensitive information.
• Perform Authorizations and Submit Referrals Electronically to Specialty Practices

Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Strong computer literacy with experience in data entry and filing systems.
• Excellent organizational skills with the ability to prioritize tasks effectively.
• Exceptional customer service skills with a focus on phone etiquette and guest satisfaction.
• Bilingual abilities are a plus, enhancing communication with diverse clientele.
• Previous experience as a dental receptionist or medical receptionist is advantageous.
• Familiarity with office management practices and administrative experience is preferred.
• Strong typing skills with attention to detail for accurate documentation and communication.
• Time management skills to handle multiple responsibilities efficiently in a busy environment. Join our team as a Front Desk Agent where your contributions will be valued, and your professional growth will be supported!

Job Type: Full-time

Pay: From $17.00 per hour

Work Location: In person

Salary : $17