What are the responsibilities and job description for the Crisis Stabilization Technician I position at West Michigan Community Mental Health System?
The typical hours for this position are 12-hour shift (7 am - 7 pm) with a rotating schedule working no more than 7 shifts in 2-weeks.
JOB SUMMARY:
This position is responsible primarily for supporting adults, children and families who utilize Crisis Stabilization Services. The Team Member will provide direct assistance to consumers to assure ongoing satisfaction by assisting the Lead Clinician on mobile crisis calls and may provide direct lead intervention when necessary. The model of service delivery requires two staff to assist on all mobile crisis requests. Mobile crisis is an acute mental health crisis stabilization and psychiatric assessment service available to individuals by phone, within their own homes, or in other secure community sites outside of an ER or other traditional clinical settings. The primary purpose is to meet acute needs; thereby reducing ER usage and inpatient hospitalizations. Supports strategies will incorporate the principles of empowerment, community inclusion, health and safety assurances, and the use of natural support. This position will work closely with the beneficiary to assure his/her ongoing satisfaction with the process and outcomes of the supports, services, and available resources. This team member will assist with triaging urgent consumer needs when the lead clinician is otherwise engaged. The team member will be responsible for using skills to de-escalate and stabilize acutely while transitioning to the lead clinician. The crisis stabilization technician will assist with lead responsibilities including crisis intervention, completion of urgent post hospital initial assessments and may diagnose with master’s level supervisor sign off. The crisis stabilization technician will assist with determining the eligibility and level of care/need for individuals requesting initial and ongoing services with WMCMHS by completing initial assessments and referring to appropriate treatment.
In addition, the Crisis stabilization Technician is responsible for Utilization Management (UM) functions in order to actively manage the use of behavioral healthcare resources and to promote efficiency in the delivery of high-quality care.