What are the responsibilities and job description for the Front Desk Receptionist in Medical Clinic: bilingual Spanish or Mandarin or Vietnamese position at West Houston Urology?
Job Summary
We are seeking an organized and bilingual Front Desk Receptionist to join our busy medical clinic. The ideal candidate will possess strong communication skills, good at multi-tasking, a positive attitude, and a keen eye for detail to support our healthcare team and enhance patient experiences.
Responsibilities
- Greet patients and visitors warmly, creating a welcoming environment upon arrival.
- Manage patient check-in and check-out processes with accuracy and professionalism.
- Schedule appointments using electronic health record (EHR) system
- Handle phone calls with professionalism, there will be another admin staff helping with phone calls
- Maintain accurate medical records, including documentation review and filing of patient information.
- Ensure compliance with HIPAA regulations by safeguarding patient information and maintaining confidentiality.
- Collaborate with clinical staff to facilitate smooth patient intake and care plan coordination.
- Training will be provided on the job, but expected to fully grasp necessary skillls within 2-3 weeks
Skills
- Proven experience in a medical office or healthcare setting, including front desk or receptionist roles.
- Familiarity with EMR systems
- Strong knowledge of medical terminology
- Excellent computer skills including proficiency in Microsoft Office Suite
- Exceptional customer service skills combined with professional phone etiquette and effective communication abilities.
- Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail.
- Bilingual: Spanish or Vietnamese or mandarin Chinese
- Strong organizational skills for managing medical records, filing systems, and documentation review processes. Join our team to make a meaningful difference in patients’ lives through compassionate service and efficient clinic management! We value energetic professionals who thrive on helping others while ensuring the highest standards of administrative excellence in a healthcare environment.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $17 - $20