What are the responsibilities and job description for the Part-time Veterinary Receptionist position at West Hills Animal Hospital & Emergency Center?
Description
Veterinary Receptionist
West Hills Animal Hospital & Emergency Center
Huntington, NY | Part-Time
Huntington, NY | Part-Time
West Hills Animal Hospital & Emergency Center is a full-service veterinary hospital and 24/7 emergency center providing high-quality medical, surgical, and emergency veterinary care for companion animals in the Huntington, NY area.
We are known for our compassionate client service, collaborative team culture, and advanced patient care in a fast-paced, professional environment.
We are known for our compassionate client service, collaborative team culture, and advanced patient care in a fast-paced, professional environment.
We are hiring a Part-Time Veterinary Receptionist / Client Service Representative (CSR) to join our front desk team.
This role is ideal for someone with experience in veterinary reception, medical front desk, or customer service, who thrives in a busy animal hospital or emergency setting.
As the first point of contact, you will play a key role in delivering an exceptional client experience while supporting our veterinarians and technicians through scheduling, communication, and administrative coordination.
This role is ideal for someone with experience in veterinary reception, medical front desk, or customer service, who thrives in a busy animal hospital or emergency setting.
As the first point of contact, you will play a key role in delivering an exceptional client experience while supporting our veterinarians and technicians through scheduling, communication, and administrative coordination.
Must be available for evenings, weekends, and some holidays
Some of the responsibilities you will own in this role:
- Greet clients and pets with warmth and professionalism (in person and over the phone)
- Schedule appointments and manage a high-volume veterinary calendar
- Answer multi-line phones and handle client inquiries efficiently
- Check patients in and out, ensuring accurate documentation
- Process payments, invoices, and medical records
- Communicate clearly with veterinarians, technicians, and support staff
- Maintain a clean, organized, and welcoming front desk
- Handle sensitive or emotional situations with empathy and professionalism
Preferred Qualifications
- Experience as a Veterinary Receptionist, Medical Receptionist, or Front Desk Coordinator
- Strong customer service and client communication skills
- Ability to multitask in a fast-paced veterinary or emergency environment
- Basic computer skills; experience with veterinary practice management software is a plus
- Reliable, team-oriented, and detail-focused
Benefits
- Competitive pay $19-22 / hour
- Employee discounts
- Flexible schedules
- Training and Career development
- Scrub allowance
About West Hills Animal Hospital & Emergency Center
West Hills Animal Hospital & Emergency Center, in Huntington, NY, is a 24-hour, full-service animal and pet emergency center providing veterinary wellness care, general veterinary medical care, pet emergency and critical care. From annual wellness exams and vaccinations to surgical and advanced diagnostic care, we treat pets with the best personalized medicine at our state-of-the-art facility.
West Hills Animal Hospital & Emergency Center - a proud partner of Innovetive Petcare - offers an exceptional and supportive environment in which to practice excellent medicine, grow professionally, and work alongside great colleagues. We are a part of the West Hills family of practices, with 6 other additional hospitals, including:
West Hills Animal Hospital & Emergency Center - a proud partner of Innovetive Petcare - offers an exceptional and supportive environment in which to practice excellent medicine, grow professionally, and work alongside great colleagues. We are a part of the West Hills family of practices, with 6 other additional hospitals, including:
- Gold Coast Center for Veterinary Care, offering specialty services
- Locust Valley Veterinary Clinic
- Oyster Bay Animal Hospital
- Court Square Animal Hospital
- West Hills North Veterinary Clinic
- Station Plaza Veterinary Group
Equal Opportunity Employer Policy
West Hills Animal Hospital & Emergency Center is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Salary : $19 - $22