What are the responsibilities and job description for the Part-time Veterinary Receptionist position at West Hills Animal Hospital & 24hr Emergency Veterinary Center?
Department: Receptionists
Location: Huntington, New York
Compensation: $18.00 - $21.00 / hour
Veterinary Receptionist
West Hills Animal Hospital & Emergency Center
Huntington, NY | Part-Time
About UsWest Hills Animal Hospital & Emergency Center is a full-service veterinary hospital providing high-quality medical, surgical, and emergency care to companion animals in the Huntington, NY community. Our team is dedicated to compassionate client service, collaborative teamwork, and exceptional patient care in a fast-paced, professional environment.Position OverviewWe are seeking a Veterinary Receptionist to serve as the first point of contact for our clients and patients. This role is critical to ensuring a positive client experience while supporting the medical team through accurate communication, scheduling, and administrative support. The ideal candidate is customer-focused, detail-oriented, and comfortable working in a busy veterinary hospital, including emergency settings.
Some of the responsibilities you will own in this role:
- Greet clients and patients warmly, in person and by phone
- Schedule appointments, check patients in and out, and manage the daily calendar
- Answer multi-line phones, route calls appropriately, and handle client inquiries
- Process payments, invoices, and medical records accurately
- Communicate effectively with veterinarians, technicians, and support staff
- Maintain a clean, organized, and professional front desk area
- Handle sensitive situations with empathy, professionalism, and discretion
- Previous experience as a veterinary receptionist, medical receptionist, or customer service professional preferred
- Strong communication and interpersonal skills
- Ability to multitask and remain calm in a fast-paced environment
- Basic computer proficiency; experience with veterinary practice management software is a plus
- Flexible availability, including evenings, weekends, and holidays as needed
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development
Salary : $18 - $21