What are the responsibilities and job description for the Part-time Veterinary Receptionist position at West Hills Animal Hospital & 24hr Emergency...?
Description
Veterinary Receptionist
West Hills Animal Hospital & Emergency Center
Huntington, NY | Part-Time
Huntington, NY | Part-Time
We are seeking a Veterinary Receptionist to serve as the first point of contact for our clients and patients. This role is critical to ensuring a positive client experience while supporting the medical team through accurate communication, scheduling, and administrative support. The ideal candidate is customer-focused, detail-oriented, and comfortable working in a busy veterinary hospital, including emergency settings.
Some of the responsibilities you will own in this role:
- Greet clients and patients warmly, in person and by phone
- Schedule appointments, check patients in and out, and manage the daily calendar
- Answer multi-line phones, route calls appropriately, and handle client inquiries
- Process payments, invoices, and medical records accurately
- Communicate effectively with veterinarians, technicians, and support staff
- Maintain a clean, organized, and professional front desk area
- Handle sensitive situations with empathy, professionalism, and discretion
Preferred Qualifications
- Previous experience as a veterinary receptionist, medical receptionist, or customer service professional preferred
- Strong communication and interpersonal skills
- Ability to multitask and remain calm in a fast-paced environment
- Basic computer proficiency; experience with veterinary practice management software is a plus
- Flexible availability, including evenings, weekends, and holidays as needed
Benefits
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development
About West Hills Animal Hospital & Emergency Center
West Hills Animal Hospital & Emergency Center, in Huntington, NY, is a 24-hour, full-service animal and pet emergency center providing veterinary wellness care, general veterinary medical care, pet emergency and critical care. From annual wellness exams and vaccinations to surgical and advanced diagnostic care, we treat pets with the best personalized medicine at our state-of-the-art facility.
West Hills Animal Hospital & Emergency Center - a proud partner of Innovetive Petcare - offers an exceptional and supportive environment in which to practice excellent medicine, grow professionally, and work alongside great colleagues. We are a part of the West Hills family of practices, with 6 other additional hospitals, including:
West Hills Animal Hospital & Emergency Center - a proud partner of Innovetive Petcare - offers an exceptional and supportive environment in which to practice excellent medicine, grow professionally, and work alongside great colleagues. We are a part of the West Hills family of practices, with 6 other additional hospitals, including:
- Gold Coast Center for Veterinary Care, offering specialty services
- Locust Valley Veterinary Clinic
- Oyster Bay Animal Hospital
- Court Square Animal Hospital
- West Hills North Veterinary Clinic
- Station Plaza Veterinary Group
Equal Opportunity Employer Policy
West Hills Animal Hospital & Emergency Center is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.