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Administrative Assistant for PI Company

West Harbor Intelligence, Inc.
Laguna Hills, CA Full Time
POSTED ON 9/19/2025
AVAILABLE BEFORE 11/18/2025

Established 35 year investigation company in South Orange County is seeking a full-time Administrative Assistant. Duties include but will not be limited to:

Working closely with Investigators, co-workers, and supervisors to oversee insurance investigations. The right candidate will enjoy working in a small office environment and have a natural curiosity for investigation and analyze human behavior. The average employee has worked here over 10 years.

Communicating via telephone with insurance companies, law firms and businesses regarding case files.

Manage and maintain the case log with the ability to review and analyze cases and assign them out while working with deadlines .

Typing, reviewing and proofreading investigation reports. Must have strong writing skills. This is a desk job and you will spend most of your work day at a desk using a Mac computer. Minimum typing speed is 55 wpm.

Must be able to summarize case information and communicate it effectively.

Running records

Facilitating court record requests

Conducting social media investigations

Being able to function in real time with events and issues that occur daily to support investigators in the field and reporting information to clients. This means at a moment's notice you may need to switch from what you are doing to help someone else or make an urgent phone call.

Must have experience and be comfortable with communicating verbally in person and over the telephone in a clear and concise manner.

Must be professional, reliable, detail oriented, organized and have prior office experience.

Must have a high level of integrity and able to work with highly confidential information.

This position has room for growth and could turn into a management position for the right individual. It can take up to a year to learn the position and this is not a short-term commitment. You will be an important member of our team and arriving on time and being reliable on a daily basis is required for the success of the position and our company.

The full-time position includes a complete benefits package after 90 days. Starting pay is based on experience, knowledge, ability to do the job and to follow instructions. We are looking for someone with more than two years consecutive employment with the same employer. Bilingual in English/Spanish is a plus but not required.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off

Experience:

  • Office: 1 year (Preferred)

Ability to Commute:

  • Laguna Hills, CA 92653 (Required)

Work Location: In person

Salary : $20 - $23

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