What are the responsibilities and job description for the Front Office Receptionist position at West Front Primary Care?
West Front Primary Care is looking for a front office receptionist to join our energetic & professional team providing great customer service at patient reception, check-out and in the phone room.
This position is responsible for day-to-day administrative and general office duties including: answering multiple phone lines, checking patients in and out, processing of copays and deductibles, assisting patients with questions, working with clinical staff in the flow of patients through the practice, sending faxes, referral requests, and other front office duties.
Experience: One to two years of experience in customer service or reception, preferably in a medical office setting. Prefer completion of a course in Medical Terminology.
Performance Requirements:
- Excellent customer service
- Computer skills, medical record experience preferred
- Ability to work as part of a team
- Conflict resolution skills
- Strong work ethic
- Ability to exercise a high degree of diplomacy and tact while multi-tasking, organizing and scheduling patients, including the ability to articulate well when engaging with patients.
- Willingness to work evenings and/or weekends as needed.
Education: High school diploma or equivalent.
*Our Mission - Through compassionate quality care West Front Primary Care exists to improve the health of our patients through an exceptional care experience. _*
Why West Front Primary Care?
We are an award winning team who have continually earned recognition for our preventative care programs through our team based approach to healthcare - where patients, providers, clinical and all office staff members play critical roles in our care experience. Join our team!
We are a family practice located in Traverse City, Michigan which combines general medicine, pediatrics, minor surgery, gynecology, and social and behavioral sciences. We work as a care team supporting our patients health goals through patient centered approaches with a focus on preventative care.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
- Wellness program
Work Location: In person
Salary : $16 - $20