What are the responsibilities and job description for the Design Sales Associate |West Elm| Atherton Mill| position at West Elm?
Job Description
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About The Team
Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Who You Are…
Overview of the Design Studio Specialist role
▪ Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
▪ Succeed in a team environment, while able to work independently & manage your own time
▪ Enjoy being hands-on with product & functions well both in-store & in the customers’ home
▪ Recognize that every customer has individualized needs & aesthetics & can cater your designs accordingly
▪ Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
▪ Have an obsession for interior decorating, architecture, art, creativity, craft, artisans & neighborhood’s treasures
▪ Keep your finger on the pulse of design trends both globally & in your local community
▪ Know what questions to ask your customers in order to understand their personal style & needs
at west elm, you will…
▪ Drive sales & achieve sales goals per hour, by connecting customers to you & West Elm
▪ Inspire associates & customers by connecting them to design trends, inspiration & local resources that reflect the eclectic,
creative & modern spirit of the brand
▪ Develop & manage relationships with clients, designers, developers, local businesses & artisans
▪ Prioritize the customer & collaborate with your team to ensure adequate selling floor coverage during in-store or in-home
appointments
▪ Discover each customers’ style by sparking conversation, sharing inspiration & consulting with them to learn how to bring
their story to life
▪ Share decorating expertise & develop thoughtful space plans that fit the customers’ lifestyle
▪ Advise customers on where to access design resources for products & services that may be unavailable at west elm
(wallpaper, appliances, re-upholsterer, etc)
▪ Share the stories, collaborations & craft behind our products to bring them to life for our customer
▪ Develop vision boards, floorplans & utilize mood boards to help customers express their personal style at home
What We’re Looking For…
▪ 1-2 years of home furnishing, interior decorating experience and/or interior design education
▪ Excellent communication skills & passion for working with people
▪ Excitement for the brand & products we sell
▪ Must be able to spend ample time on the sales floor focusing on customer needs
▪ Willingness to travel for in-home consultations. (If driving your personal vehicle, proof of the state required auto liability
insurance or proof of financial responsibility & a state issued driver’s license)
▪ Must be able to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety
techniques
▪ Full time associates are expected to have open availability to meet the needs of the business. Part time associates must be
available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during
the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and
December).
availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)
Benefits Just For You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
About Us
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About The Team
Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Who You Are…
Overview of the Design Studio Specialist role
▪ Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale
▪ Succeed in a team environment, while able to work independently & manage your own time
▪ Enjoy being hands-on with product & functions well both in-store & in the customers’ home
▪ Recognize that every customer has individualized needs & aesthetics & can cater your designs accordingly
▪ Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box
▪ Have an obsession for interior decorating, architecture, art, creativity, craft, artisans & neighborhood’s treasures
▪ Keep your finger on the pulse of design trends both globally & in your local community
▪ Know what questions to ask your customers in order to understand their personal style & needs
at west elm, you will…
▪ Drive sales & achieve sales goals per hour, by connecting customers to you & West Elm
▪ Inspire associates & customers by connecting them to design trends, inspiration & local resources that reflect the eclectic,
creative & modern spirit of the brand
▪ Develop & manage relationships with clients, designers, developers, local businesses & artisans
▪ Prioritize the customer & collaborate with your team to ensure adequate selling floor coverage during in-store or in-home
appointments
▪ Discover each customers’ style by sparking conversation, sharing inspiration & consulting with them to learn how to bring
their story to life
▪ Share decorating expertise & develop thoughtful space plans that fit the customers’ lifestyle
▪ Advise customers on where to access design resources for products & services that may be unavailable at west elm
(wallpaper, appliances, re-upholsterer, etc)
▪ Share the stories, collaborations & craft behind our products to bring them to life for our customer
▪ Develop vision boards, floorplans & utilize mood boards to help customers express their personal style at home
What We’re Looking For…
▪ 1-2 years of home furnishing, interior decorating experience and/or interior design education
▪ Excellent communication skills & passion for working with people
▪ Excitement for the brand & products we sell
▪ Must be able to spend ample time on the sales floor focusing on customer needs
▪ Willingness to travel for in-home consultations. (If driving your personal vehicle, proof of the state required auto liability
insurance or proof of financial responsibility & a state issued driver’s license)
▪ Must be able to lift & mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment & safety
techniques
▪ Full time associates are expected to have open availability to meet the needs of the business. Part time associates must be
available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during
the week (Monday to Thursday). Associates must be available for annual inventory and entire holiday season (November and
December).
- Example: Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and
availability on the weekend (Friday to Sunday) and none during the week (Monday to Thursday)
Benefits Just For You
Depending on your position and your location, here are a few highlights of what you might be eligible for:
- A generous discount on all Williams-Sonoma, Inc. brands
- A 401(k) plan and other investment opportunities
- A wellness program that supports your physical, financial and emotional health
- Paid vacations and holidays (full-time)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)
- Individual development plans and career pathing conversations
- Annual performance appraisals
- Cross-brand and cross-functional career opportunities
- Online learning opportunities through brand specific resources and WSI University
- Leadership development opportunities
This role is not eligible for relocation assistance.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
San Francisco Locations:
Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.
About Us
Our Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.