Administrative Assistant

Job Title: Traveling Administrative Assistant

FLSA: Non-Exempt

Reports To: RCM Management

Position Summary

The Administrative Assistant performs a variety of general administrative/clerical tasks

Key Responsibilities

• Provide administrative support to the Practice Development and Training & Development departments, including scheduling, document preparation, and communication support.
• Assist with project coordination by tracking deadlines, preparing updates, and maintaining organized documentation.
• Generate and maintain reports using Excel and create professional documents in Word for department use.
• Support virtual and in-person meetings through Teams and Outlook, including calendar management, meeting logistics, and follow-up communication.
• Maintain a professional presence when interacting with leadership teams, ensuring clear and respectful communication.
• Help organize training sessions, workshops, and departmental initiatives by managing materials and tracking attendance as needed.
• Perform general office and administrative duties to ensure smooth department operations.

Knowledge, skills, and abilities

• Prior front office experience in the medical/dental industry preferred
• Strong MS Office experience (Excel and Word)

• Previous experience with dental software (Eagle Soft, Dentrix, QSI, or similar)
• Strong written and verbal communication skills
• Strong interpersonal and relationship skills
• Ability to maintain outgoing, friendly attitude with patients and coworkers
• Ability to work in a fast-paced environment and able to multitask
• Ability to work with minimal supervision

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is regularly required to stand, sit, and walk; talk, hear, and smell; and use hands, fingers, and wrists (manual dexterity and hand-eye coordination) to handle or feel the mouth/teeth and gums of patients, as well as objects, tools, or controls associated with the dental field. The employee is frequently/occasionally required to reach; lift and/or move up to 25 pounds; and balance, stoop, bend, squat, kneel, crawl, climb, twist, pull, and crouch. The essential functions of this position will result in the following: hazardous exposure (chemical and infections)—constantly; non ionizing radiation (welding flash, microwaves, sun, etc.)—frequently; radiation (x-ray, radioactive, isotopes, etc.)—constantly; noise (loud/repetitive, 85 decibels per OSHA standard)—constantly; and personal protective equipment (PPE: respiratory masks, latex gloves, face shields, etc.)—constantly.

Work Conditions and Risk

General Dental Office conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The dental office environment may result in employees being exposed to toxic chemicals, radiation, infectious bodily fluids and materials, and increased noise level. This position assumes high risk.

Limitations and Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, skills, and physical demands required for the position.

This job description is subject to possible modification to reasonably accommodate disabled individuals. Some requirements may exclude individuals who pose a direct threat or significant risk to health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by anyone occupying this position. Employees are required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with State and Federal laws.