What are the responsibilities and job description for the Snack Bar Server position at West Chester Golf & Country Club?
Reports To
Pool Manager, Food & Beverage Manager, Banquet Manager, or General Manager
Position Summary
The Snack Bar Server is responsible for providing friendly, efficient, and professional service to club members and their guests in a casual dining environment. This position ensures prompt food and beverage service while maintaining cleanliness, organization, and the high service standards expected at a private country club. The Snack Bar Server helps create a welcoming atmosphere and an enjoyable dining experience for all members and guests.
Essential Duties and Responsibilities
- Greet members and guests promptly with a friendly, professional attitude.
- Take food and beverage orders accurately using the club's POS system.
- Prepare and serve beverages and simple food items as assigned.
- Deliver food and beverages promptly while ensuring order accuracy.
- Monitor dining areas and respond quickly to member requests.
- Maintain knowledge of the snack bar menu, daily specials, and beverage offerings.
- Process member charges accurately.
- Maintain cleanliness and organization of the snack bar, dining area, beverage stations, and work areas.
- Restock food, beverages, paper products, condiments, and supplies throughout each shift.
- Complete all assigned opening, running, and closing side work accurately and efficiently.
- Assist with pool and special club events as needed.
- Follow all food safety, sanitation, health, and alcohol service regulations.
- Communicate effectively with kitchen staff and fellow team members to ensure timely service.
- Report equipment issues, supply shortages, or member concerns to management promptly.
- Perform other duties as assigned by management.
- Uphold the club's standards of professionalism, hospitality, and confidentiality.
Qualifications
- Previous customer service or restaurant experience preferred.
- Strong communication and interpersonal skills.
- Friendly, outgoing, and professional demeanor.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic cash handling and POS system experience preferred.
- Ability to work independently and as part of a team.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift and carry up to 30 pounds.
- Ability to bend, stoop, reach, and perform repetitive motions.
- Ability to work indoors and outdoors in varying weather conditions.
Work Schedule
- Flexible schedule required, including mornings, afternoons, evenings, weekends, holidays, and special events.
- Availability during peak golf, pool, and club seasons is expected.
Benefits
- Employee meals during shifts
- Hourly Wage 18% Gratuity
- Uniforms provided
- Paid training
- Employee discounts (where applicable)
- Opportunities for advancement
The Snack Bar Server plays an important role in delivering outstanding service to members and guests by providing prompt, courteous, and efficient food and beverage service while maintaining a clean, organized, and welcoming environment consistent with the club's standards of excellence.