What are the responsibilities and job description for the Customer Lending Representative position at West Capital Lending?
Launch Your Career in Mortgage Lending
Are you looking to break into the mortgage industry or take the next step in your banking or sales career? As a Customer Lending Representative (Junior Loan Officer), you'll receive hands-on training, mentorship, and real career development designed to prepare you for a successful future as a Loan Officer. The ideal candidate has prior experience in sales or customer service, is comfortable with high volume dialing, and is eager to learn about the mortgage industry.
At West Capital Lending, we believe in growth from within. Our goal is to help motivated individuals develop the skills, knowledge, and confidence needed to advance into a Loan Officer role in 3-6 months.
Duties
- Provide exceptional customer service by assisting clients with their mortgage inquiries.
- Pre-approve potential clients.
- Handle Email, Calls and Text Message campaigns to prospective clients.
- Maintain accurate records of all client interactions using software.
- Pre-approve clients with a series of 5 questions.
- Collaborate with other bankers to ensure compliance with regulations and policies.
- Utilize 10 key typing skills for efficient data entry and record management.
Qualifications
- Previous experience in mortgage industry is a plus but not required.
- Good People Skills.
- Sales experience is preferred but not required.
- Proficiency with a computer and phone.
- Excellent communication skills, both verbal and written, to effectively interact with clients.
- Attention to detail and strong organizational abilities to manage multiple tasks efficiently.
Hours:
- MWF 9am-6pm
- T/TH 9am-7pm
- 1 Saturday per month 9am-3pm
Compensation:
- Hourly/Overtime Bonuses
- Total yearly average On Target Earnings (OTE): $52k
Salary : $52,000