Financial Aid Specialist

Reporting to the Assistant Vice President of Financial Aid, the Financial Aid Specialist coordinates and provides advising to students, parents, faculty, and staff regarding financial aid regulations, processes, and procedures. This role emphasizes compliance with federal, state, and institutional regulations while supporting student success through counseling, outreach, and collaboration. The Specialist ensures all student and parent information is protected according to FERPA and institutional policies, with additional financial aid confidentiality restrictions.

Responsibilities

Counseling & Advising

• Provide one-on-one and group counseling sessions for new, prospective, and transfer students regarding financial aid options, eligibility, and application processes.
• Explain state aid programs, policies, and requirements to ensure students remain in compliance.
• Assist incoming students in understanding their financial aid award packages, verification processes, and timelines.

Processing & Compliance

• Review, evaluate, and process applications for state grants, scholarships, and other aid programs.
• Ensure accurate and timely awarding, certification, invoicing, and reconciliation of state financial aid.
• Maintain compliance with federal, state, and institutional regulations and reporting requirements.

Collaboration & Outreach

• Partner with Admissions to provide financial aid information and support during recruitment and orientation activities.
• Coordinate workshops, presentations, and outreach events for new students and families.
• Collaborate with campus offices (Registrar, Bursar, Student Success) to resolve student issues related to aid eligibility, enrollment, and billing.

Customer Service & Support

• Serve as a primary contact for inquiries related to state financial aid and first-time student financial aid processes.
• Respond promptly to emails, phone calls, and in-person requests with professionalism and accuracy.
• Assist with appeals, special circumstance requests, and financial literacy initiatives.

Qualifications

• Bachelor’s degree plus 1 to 3 years’ experience in college financial aid or higher education are preferred.
• Intermediate to advanced experience with Microsoft Word and Excel.
• The successful candidate will possess excellent communication skills in dealing with various college constituencies.
• Experience with PowerFAIDS, Jenzabar EX, GAFUTURES, or other student information systems preferred.
• Knowledge of Title IV and state aid programs preferred.

Employment Information

To apply for this position, upload a resume, letter of interest, and three professional references. Applications without the requested information may not be considered.

Wesleyan College is an Equal Opportunity Employer. The College supports equal employment opportunities for all persons without regard to race, color, creed, ethnicity, sexual orientation, religion, gender, national origin, status as a war veteran, age, disability, or any other status protected by law.

Wesleyan College is a certified drug-free workplace. All applicants being considered for employment must submit to substance screening as a condition of employment. Hiring is contingent upon eligibility to work in the United States, with proof of identity and work eligibility required upon acceptance of an offer. Employment is also contingent upon successfully passing a criminal background check.

Due to the volume of applicants, individual responses may not be provided. Posting may close once a qualified applicant pool is identified.

Why Wesleyan?

Located in Macon, Georgia, Wesleyan College is a close-knit liberal arts community that prepares women to thrive in leadership, service, and the global workforce. With a growing commitment to athletics and student development, Wesleyan offers a supportive and empowering environment for those who are ready to lead with vision and purpose.