What are the responsibilities and job description for the Strategic Account Manager (MaxCell) position at Wesco?
MaxCell® is a leader in the network construction industry, offering flexible, multi-celled fabric innerduct solutions. MaxCell helps network owners and builders maximize space, reduce costs, and increase cable density.
As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.
Responsibilities:
- National sales and management of broadband accounts including telco’s, MSO’s, tier 2 and tier 3 providers, and OSP contractors.
- Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.
- Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
- Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
- Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
- Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
- Participates in solution development efforts that best address customer needs.
Qualifications:
- High School Degree or Equivalent required; Bachelor’s Degree preferred
- Related broadband industry experience preferred
- Outside plant experience in telecommunications recommended
- 5 years proven sales experience in outside sales or 3 years strategic account and/or sales management
- History of success maintaining and developing key relationships
- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources
- Ability to understand where potential exists in assigned accounts and can recognize and create opportunities
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships
- Strong negotiation and problem-solving skills
- Self-starter and able to work efficiently under pressure
- Experience in executing in a matrix organization managing multiple stakeholders and projects
- Ability to travel up to 40%
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