What are the responsibilities and job description for the Strategic Account Manager position at Sherwin-Williams?
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
- Ultimately responsible for accounts between 2mm - 15mm in sales
- P&L responsibility and accountability for their account/s.
- Researches, develops and implements pricing for account/s.
- Responsible for all inventory for account/s.
- Ultimate decision-maker for account/s.
- Growth of Product Finishes sales and market share within the account/s.
- Successful growth of new technologies due to “personal” relationship with customer.
- Create a strong industrial image for the company.
- Accountability for all aspects of account/s.
- Provide strategy on maintaining and growing business with focused customers.
- Continue to cultivate relationships with account key players.
- Effectively utilize resources: sales, marketing and technical, to meet customer expectations and achieve long-term sales/market growth.
- Managing multiple locations and multiple technologies.
- The go-to person for this global customer.
- Utilize resources through planning of tech rep interface to meet customer expectations.
- Understand servicing Facility’s strengths and weaknesses and communicate effectively to ensure that commitments made are within facilities capabilities.
- Identify potential problems and work with all resources to resolve.
- Handle customer complaints within the lines of authority and manage process to resolution.
- Cultivate and maintain relationships with customer in order to meet expectations and gain additional locations/market share.
- Work with local sales management to secure business at major subcontractors to the account.
- High school education or equivalent is required
- Prefer a bachelor's degree in a business-related field.
KNOWLEDGE & EXPERIENCE:
- 5 years of industrial or business to business sales
Preferred:
- Industrial Coatings, preferably Wood Coatings