What are the responsibilities and job description for the Account Manager position at Werner Enterprises?
Essential Job Functions
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.
- Responsible for a high volume of customer interactions, including prospecting, cold calling, closing deals, and daily account management.
- Negotiate transactional rates with prospects and closed customers to win opportunities to grow our market share.
- Generate and qualify leads daily to determine compatibility with our services.
- Maintain accurate tracking and history of all shipments.
- Collaborate with internal teams to ensure seamless execution of logistics services and timely resolution of any issues.
- Analyze customer needs and develop customized solutions to optimize efficiency, reduce costs, and improve overall supply chain performance.
- Manage customer expectations by employing Standard Operating Procedures (SOPs), Key Performance Indicators (KPIs), and other account metrics.
- Drive service and revenue by coaching and developing new and existing team members.
- Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth and innovation.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Prudent yet assertive in risk-taking
- Ability to work independently and as part of a team, with a strong sense of accountability and attention to detail.
- Strong communication skills, both verbal and written, with the ability to effectively communicate with internal and external customers.
- Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Flexibility to adapt to changing priorities and client needs.
- Previous experience in logistics, transportation, or supply chain management operations is highly desirable.
- Strong problem-solving skills and a proactive approach to addressing issues and finding solutions.
- Motivated by achieving bottom-line results.
- Bachelor’s degree or equivalent relevant experience.
- Sales, negotiation, or communication experience preferred.
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
By clicking “Submit” you are expressly consenting to our Privacy Policy (available at https://www.werner.com/privacy-policy/) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.