Director, Strategic Programs & Business Operations (Chief of Staff)

Introduction

Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.

Overview

Job SummaryThe Director, Strategic Programs & Business Operations supports the COO in coordinating and driving a unified and collaborative approach to strategic programs and critical business processes, across the Hemostasis and Acute Care Business Units and Technology Centers.

Responsibilities

Key Accountabilities

• Develops and ensures standardized methods, processes and tools enabling the coordination with all key stakeholders, including goal setting, information and KPIs reporting, business reviews, strategic plan development, execution and tracking.
• In coordination with the SBU and R&D defines the internal processes leading to the definition of the innovation programs, including product portfolio management plans
• In collaboration with the different functions and technology centers, provides guidance for organization and processes to optimize program management and its governance

Networking/Key relationships

• Hemostasis and Acute Care Executive Leadership Team
• Program Management Leaders
• Corporate Leadership Team

Qualifications

Minimum Knowledge & Experience for the position:

• Bachelor’s degree required; MBA or advanced degree in business, engineering, or life sciences preferred.
• 10 years of experience in strategy, operations, or leadership roles within the medical device, healthcare, pharmaceutical, or other highly regulated industries.
• Strong understanding of regulatory frameworks (e.g., FDA, ISO 13485, MDR), quality systems, and product development lifecycle.
• Exceptional communication skills and the ability to translate complex technical and regulatory topics into clear executive-level insights.
• Proven track record leading cross-functional initiatives at scale in a multi-site, global organization.
• High emotional intelligence, professional maturity, and the ability to influence without authority
• Minimum 5 years working in management of programs or operational strategy required.
• Experience managing Profit and Loss (P&L) required.

Management has the discretion of substituting relevant work experience for a degree and/or making exceptions to the years of experience requirement.

Skills & Capabilities:

• Proven ability to bridge collaboration gaps across locations and functional/program teams.
• Executive level communication and organizational skills.
• Ability to communicate complex organizational challenges to non-technical and non-executive audiences.

Travel requirements:Up to 15% travel, domestic and international.

The annual base salary range for this role is currently $220K range to $260K range. Individual employee compensation will ultimately depend on factors including education, relevant experience, skillset, knowledge, and particular business needs.

This role is eligible for medical, dental, and vision insurance, 401k plan retirement benefits with an employer match, as well as paid vacation and sick leave. Our sales roles are eligible for participation in a commission plan and our management, and select professional roles, are eligible for a performance-based bonus.

Closing

If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.

Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact NAtalentacquisition@werfen.com for assistance.

We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team.

www.werfen.com