What are the responsibilities and job description for the Marketing and Admissions Coordinator position at Wentworth Senior Living?
Wentworth Senior Living is Hiring a Marketing and Admissions Coordinator!
Join Our Mission: Success in our community starts with our people. The skill, dedication, and well-being of our team shape the care and experience we provide. Our strong resident and family satisfaction reflects the relationships and shared purpose at the heart of our community. If youre looking for meaningful work where youre supported, valued, and can make a lasting impact on seniors lives through person-centered care, we invite you to join us in helping residents live fuller, more engaged lives.
Location: Portsmouth, NH. WSL is located steps from Portsmouths Market Square and Prescott Park, behind the Strawbery Banke Museum.
Job Summary: The Marketing & Admissions Coordinator serves as an ambassador for the community by fostering relationships with prospective residents, families, healthcare professionals, and community partners. This role combines business development, admissions coordination, and marketing support to promote occupancy growth while ensuring a seamless and welcoming experience for new residents. The ideal candidate is organized, compassionate, and enjoys building meaningful relationships within the community.
Key Responsibilities:
- Build and maintain relationships with healthcare professionals, referral sources, and community organizations to generate new resident referrals.
- Represent the community at networking events, community outreach activities, and professional organizations.
- Conduct tours for prospective residents and families and guide them through the admissions process.
- Coordinate resident move-ins by collaborating with internal departments to ensure a seamless transition.
- Provide exceptional customer service and timely communication to residents, families, and referral partners.
- Support marketing initiatives, community events, and outreach efforts that promote the organization.
- Maintain accurate CRM records, inquiries, admissions documentation, and sales activity reports.
- Assist with marketing materials, campaigns, and occupancy initiatives in collaboration with the Director of Marketing & Admissions.
Requirements:
Education
- Associate degree in Marketing, Business, Communications, Healthcare Administration, Social Work, or a related field preferred, or three (3) years of experience in healthcare, senior living, customer service, admissions, marketing, or business development.
Experience
- Experience in senior living, healthcare, or social services preferred.
- Demonstrated success in business development, networking, or relationship building.
- Excellent communication, organizational, and project management skills.
- Proficiency with Microsoft Office and CRM/database systems.
- Ability to work collaboratively while managing multiple priorities.
We compensate our staff with competitive salaries and many other benefits*.
Hours: This is a full-time, onsite position requiring regular in-office attendance Monday through Friday, 8:30 AM to 5:00 PM. Occasional early morning, evening, or weekend hours may be required to support business development, networking, community outreach, and special events.
Rate: Starting at $31.00 per hour, based on qualifications and experience.
Benefits:
- Generous PTO
- Weekly pay
- High staff-to-resident ratio
- Medical, dental, and vision insurance
- 401(k) savings plan with 4% employer match (after one year)
- Employer-paid life and AD&D insurance
- Employer-paid short- and long-term disability coverage
- Flexible spending and dependent care accounts
- Employee development and education reimbursement assistance
- Employee Assistance Program (EAP)
- Free employee meals
- $1,000 employee referral bonus program
- Ongoing employee appreciation initiatives and recognition throughout the year
About WSL: WSL is a nonprofit assisted living and memory care community located in the heart of historic Portsmouth, NH. Established in 1911, we continue to provide exceptional, personalized care and support to our residents and local seniors.
As an independent nonprofit, we can adapt quickly to the evolving needs of those we serve. We are dedicated to supporting seniors health, independence, relationships, and interestsensuring they remain fully engaged and living richer, more meaningful lives. To learn more about WSL, please visit, https://wentworthseniorliving.org.
Contingencies: All offers of employment are contingent on successfully passing a pre-employment screening, which includes a criminal background check and drug test.
EEO Statement: WSL provides equal employment opportunities in employment to all employees and applicants for employment without regard to race, color, religion, sex or gender (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, physical or mental disability, marital status, genetic information (including family medical history), political affiliation, military status or veteran status or any other protected category under applicable state, federal or local laws or ordinances.
* Benefit eligibility varies by employment status after completing a waiting period.