Building Operations Manager

Wentworth Senior Living is Hiring a Full-Time Building Operations Manager!

Join Our Mission: Success in our community starts with our people. The skill, dedication, and well-being of our team shape the care and experience we provide. Our strong resident and family satisfaction reflects the relationships and shared purpose at the heart of our community. If you’re looking for meaningful work where you’re supported, valued, and can make a lasting impact on seniors’ lives through person-centered care, we invite you to join us in helping residents live fuller, more engaged lives.

Location: Portsmouth, NH. WSL is located steps from Portsmouth’s Market Square and Prescott Park, behind the Strawbery Banke Museum.

Job Summary: The Building Operations Manager is responsible for coordinating the day-to-day maintenance and administrative oversight of the community's physical environment. This position ensures the building remains safe, well-maintained, and fully compliant with local, state, and federal regulations while managing preventative maintenance, vendor relationships, facility budgets, documentation, and building operations.

Key Responsibilities:

• Oversee routine inspections, preventative maintenance, and repairs for HVAC, plumbing, electrical, life safety systems, and emergency preparedness.
• Ensure the community's physical plant and equipment remain in excellent operating condition.
• Perform routine maintenance and minor repairs as needed while coordinating specialized work with outside contractors and vendors.
• Maintain accurate records of maintenance requests, repairs, inspections, and vendor service reports.
• Develop and manage a comprehensive preventative maintenance program.
• Monitor compliance with fire safety, OSHA regulations, elevator inspections, emergency lighting, and other required inspections.
• Manage departmental budgets, monitor expenses, and identify cost-saving opportunities.
• Assist with capital improvement planning and long-term asset management.
• Develop and maintain building policies, procedures, and operational checklists.
• Prepare reports for leadership regarding facility operations, projects, and regulatory compliance.
• Maintain vendor contracts, certificates of insurance, and service documentation.
• Coordinate and document safety drills in partnership with the Director of Nursing.
• Serve as the primary point of contact for all facility and building operations.
• Collaborate with department leaders to support operational needs throughout the community.
• Communicate maintenance schedules and project updates with residents and staff.
• Participate as a member of the leadership team to support community goals.

Requirements:

Education and Experience

• High school diploma or equivalent required; technical training or trade certification preferred
• Minimum of 3 years of facilities, maintenance, or building operations experience; experience in senior living or healthcare is strongly preferred.
• Strong knowledge of building systems, preventative maintenance, OSHA regulations, life safety standards, and fire codes.
• Demonstrated ability to independently perform routine building repairs, maintenance, and troubleshooting.
• Experience managing budgets, vendors, and service contracts.
• Proficiency with Microsoft Office and maintenance management software.
• Ability to prioritize multiple tasks and perform effectively in a fast-paced environment.
• Excellent organizational skills with strong attention to detail and follow-through.
• Excellent communication, interpersonal, and customer service skills.
• Ability to lift up to 50 pounds and perform occasional physical maintenance tasks.

Licensure, Registration, and Certification

• Valid driver's license with reliable transportation.
• Trade certification or technical certification preferred.

We compensate our staff with competitive salaries and many other benefits*.

Hours: Full-time, Monday through Friday, 8:30 AM – 5:00 PM, with some scheduling flexibility. After-hours availability is required to respond to maintenance situations.

Rate: $80,000–$90,000 annually, based on qualifications and experience.

Benefits:

• Generous PTO
• Weekly pay
• High staff-to-resident ratio
• Medical, dental, and vision insurance
• 401(k) savings plan with 4% employer match (after one year)
• Employer-paid life and AD&D insurance
• Employer-paid short- and long-term disability coverage
• Flexible spending and dependent care accounts
• Employee development and education reimbursement assistance
• Employee Assistance Program (EAP)
• Free employee meals
• $1,000 employee referral bonus program
• Ongoing employee appreciation initiatives and recognition throughout the year

About WSL: WSL is a nonprofit assisted living and memory care community located in the heart of historic Portsmouth, NH. Established in 1911, we continue to provide exceptional, personalized care and support to our residents and local seniors.

As an independent nonprofit, we can adapt quickly to the evolving needs of those we serve. We are dedicated to supporting seniors’ health, independence, relationships, and interests—ensuring they remain fully engaged and living richer, more meaningful lives. To learn more about WSL, please visit, https://wentworthseniorliving.org.

Contingencies: All offers of employment are contingent on successfully passing a pre-employment screening, which includes a criminal background check and drug test.

EEO Statement: WSL provides equal employment opportunities in employment to all employees and applicants for employment without regard to race, color, religion, sex or gender (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, physical or mental disability, marital status, genetic information (including family medical history), political affiliation, military status or veteran status or any other protected category under applicable state, federal or local laws or ordinances.

* Benefit eligibility varies by employment status after completing a waiting period.