Loan Assistant

JOB SUMMARY AND OBJECTIVE

Provides administrative assistance to loan officer, including clearing loan documentation exceptions, scheduling appointments for loan officer, contacting past due loan customers as needed, responding to telephone or written inquiries from customers.

ESSENTIAL FUNCTIONS

This position performs the following duties, including but not limited to:

• Provides administrative assistance for all loan types, including updating loan data for entry into the financial institution’s computer system and preparing and assembling documentation for various types of loans.
• Ensures that loan files contain documents with proper signatures, dates, legal descriptions and other relevant data in accordance with government regulations and bank standards.
• Assembles and verifies accuracy of loan documentation and scans loan files.
• Assists Loan Officer in clearing loan documentation exceptions.
• Maintains new and paid loan files. Performs a variety of clerical duties requiring knowledge of departmental procedures. 
• Orders credit reports, appraisals, flood search and title work.
• Regularly pulls past due reports and maturing loan lists and orders the required documentation for real estate loans that are maturing.
• Answers telephone inquiries and written inquiries concerning loan processing and information.
• Cross-markets financial institution products and services as appropriate.
• Performs other duties as assigned by supervisor.

MINIMUM REQUIREMENTS

• High school diploma or equivalent.
• Six months to one year experience in a financial institution preferred.
• Knowledge of current loan compliance regulations and familiarity with current loan software preferred.
• Good sales, organizational, and interpersonal skills.
• Good oral and written communication skills in order to effectively communicate with customers and third parties about the bank’s loan programs and policies.
• Good understanding of financial institution products and services.
• Ability to read and comprehend training materials, bank communications and related loan manuals.
• Ability to learn and follow bank policies regarding the lending process.
• Proficient in Microsoft Word, Excel, Outlook and other common PC-based software.

Wellworth Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of otherwise qualified disabled applicants and employees.  Please contact the bank’s Human Resources Director should you have questions about this policy or these job duties.