What are the responsibilities and job description for the Supervisor, Accounts Payable position at Wellstar Health System?
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Job Summary
The Accounts Payable Supervisor provides daily tactical supervision to a team(s) of direct reports responsible for the execution of numerous Accounts Payable functions including invoice processing, invoice payment and customer service operations. The AP Supervisor is responsible for employee training, coaching and development as well as monitoring work volumes, planning, coordinating, and reviewing work activities and work product and directing daily tasks to ensure all invoices are processed timely and accurately in accordance with department procedures, company policies and GAAP guidelines and that required internal and external customer service standards performance targets are met.
Core Responsibilities And Essential Functions
Supervise a Team of Direct Reports: 1. Interview potential new hires, make recommendations to AP leadership, and provide appropriate department- specific orientation for new employees. 2. Train staff on processes and procedures. 3. Coordinate and approve time off for direct reports, ensuring proper coverage during employee absences. 4. Provide first level performance coaching and make recommendations for corrective action when appropriate. 5. Prepare and participate in the delivery of performance appraisals. 6. Provide ongoing guidance and employee development activities Supervise Tactical Operations: 1. Supervise the daily tactical operations related to invoice/expense report processing and AP customer service activities, assign work portfolios and prioritize work ensuring balanced workloads, cross-coverage, and timely completion of work product. 2. Become a SME on teams processes, procedures and system functionality and apply knowledge to provide team guidance. 3. Serve as the first point of contact for complex or escalated issues, applying analytical and critical thinking skills that lead to sound decisions and solutions. 4. Monitor multiple work queues and teammates performance against targets, identify issues, root causes and propose solutions. 5. Assist with AP month-end close. 6. Proactively communicate regarding anticipated and existing issues and challenges. 7. Hold regular team meetings. 8. Communicate with internal business partners and external vendors professionally and courteously at all times. Other Ongoing Responsibilities: 1. Contribute to the development of new and/or enhanced processes and procedures. 2. Create and maintain current SOP documentation. 3. Prepare job aides. 4. Participate in UAT for system upgrades and enhancements. 5. Prepare standard and ad hoc reports for management. 6. Miscellaneous small projects and other duties as assigned. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education
High school diploma equivalent.
Required Minimum License(s) And Certification(s)
All certifications are required upon hire unless otherwise stated.
Additional License(s) And Certification(s)
Required Minimum Experience:
Minimum 5 years Full-cycle Accounts Payable experience in a large, high volume, deadline-driven, paperless workflow, 3-way match environment. Three years of AP Supervisory experience leading a team of 7 associates. Experience with large ERP system, e.g. Workday (preferred), Oracle, SAP, JDE as well as OCR and invoice workflow platforms. Required
Required Minimum Skills
Intermediate Excel, excellent verbal and written communication skills. Ability to multi-task utilizing multiple systems to complete assigned tasks.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Work Shift
Job Summary
The Accounts Payable Supervisor provides daily tactical supervision to a team(s) of direct reports responsible for the execution of numerous Accounts Payable functions including invoice processing, invoice payment and customer service operations. The AP Supervisor is responsible for employee training, coaching and development as well as monitoring work volumes, planning, coordinating, and reviewing work activities and work product and directing daily tasks to ensure all invoices are processed timely and accurately in accordance with department procedures, company policies and GAAP guidelines and that required internal and external customer service standards performance targets are met.
Core Responsibilities And Essential Functions
Supervise a Team of Direct Reports: 1. Interview potential new hires, make recommendations to AP leadership, and provide appropriate department- specific orientation for new employees. 2. Train staff on processes and procedures. 3. Coordinate and approve time off for direct reports, ensuring proper coverage during employee absences. 4. Provide first level performance coaching and make recommendations for corrective action when appropriate. 5. Prepare and participate in the delivery of performance appraisals. 6. Provide ongoing guidance and employee development activities Supervise Tactical Operations: 1. Supervise the daily tactical operations related to invoice/expense report processing and AP customer service activities, assign work portfolios and prioritize work ensuring balanced workloads, cross-coverage, and timely completion of work product. 2. Become a SME on teams processes, procedures and system functionality and apply knowledge to provide team guidance. 3. Serve as the first point of contact for complex or escalated issues, applying analytical and critical thinking skills that lead to sound decisions and solutions. 4. Monitor multiple work queues and teammates performance against targets, identify issues, root causes and propose solutions. 5. Assist with AP month-end close. 6. Proactively communicate regarding anticipated and existing issues and challenges. 7. Hold regular team meetings. 8. Communicate with internal business partners and external vendors professionally and courteously at all times. Other Ongoing Responsibilities: 1. Contribute to the development of new and/or enhanced processes and procedures. 2. Create and maintain current SOP documentation. 3. Prepare job aides. 4. Participate in UAT for system upgrades and enhancements. 5. Prepare standard and ad hoc reports for management. 6. Miscellaneous small projects and other duties as assigned. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education
High school diploma equivalent.
Required Minimum License(s) And Certification(s)
All certifications are required upon hire unless otherwise stated.
Additional License(s) And Certification(s)
Required Minimum Experience:
Minimum 5 years Full-cycle Accounts Payable experience in a large, high volume, deadline-driven, paperless workflow, 3-way match environment. Three years of AP Supervisory experience leading a team of 7 associates. Experience with large ERP system, e.g. Workday (preferred), Oracle, SAP, JDE as well as OCR and invoice workflow platforms. Required
Required Minimum Skills
Intermediate Excel, excellent verbal and written communication skills. Ability to multi-task utilizing multiple systems to complete assigned tasks.
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.