What are the responsibilities and job description for the Outreach and Engagement Specialist position at Wellspring Family Services?
Outreach and Engagement Specialist
Location: Seattle, WA (Hybrid)
Department: Housing
Schedule: Full-Time, 40 hours/week
Compensation: $31.00/hour
Reports to: Housing Program Manager
About Wellspring Family Services
For over 130 years, Wellspring Family Services has been helping families and individuals in King County overcome crisis and achieve lasting stability. As a nonprofit, multi-service agency, we focus on preventing homelessness and supporting families through comprehensive, wraparound services.
Our programs include:
- Housing Services: helping families regain and maintain stable housing.
- The Family Store: offering free clothing and essentials for children ages 0–17.
At Wellspring, we believe every child deserves a safe and stable home — and we work every day to make that vision a reality.
We are committed to equity, inclusion, and accessibility in the workplace. Everyone is welcome here, and we strongly encourage applications from BIPOC individuals, LGBTQIA communities, people with disabilities, veterans, immigrants, and people with lived experience of homelessness.
The Role: Outreach and Engagement Specialist
The Outreach and Engagement Specialist advance the organization’s mission by connecting veteran families in King County to supportive resources, services, and advocacy. This role leads outreach and engagement efforts, build partnerships with community and veteran service organizations, and helps foster a coordinated network of support that promotes the well-being of veterans and their families.
If you are passionate about community impact, thrive in relationship-based work, and believe in the power of housing stability — this is the role for you.
What You will Do
- Conduct outreach through community events, workshops, and meetings to promote services for veterans’ families.
- Build and maintain partnerships with veteran organizations, community agencies, and local government.
- Provide information, referrals, advocacy, and navigation support to help veteran families access benefits and services.
- Assess family needs, support individualized service planning, and conduct follow-ups to ensure continuity of care.
- Collaborate with the Program Manager to strengthen partnerships and address gaps in services.
- Maintain accurate records, prepare financial assistance documentation when applicable, and support reporting requirements.
- Develop and deliver training and educational material to increase community awareness of veteran family needs.
What You Bring
- 3 years of experience in outreach, case management, or social services; experience serving veterans or military families preferred.
- Knowledge of veterans’ benefits, resources, and community services.
- Strong communication, organizational, and relationship-building skills.
- Demonstrated cultural competency and commitment to diversity, equity, and inclusion.
- Proficiency with Microsoft Office and databases, and basic technical troubleshooting.
- Valid driver’s license and reliable transportation.
Benefits & Perks
- Medical, dental, vision, Life, and Long-Term Disability insurance
- 30 days paid time off per year 10 paid holidays
- 403(b) Retirement Plan
- Flexible Spending & Health Savings Accounts
- Employee Assistance Program
- Counseling Session Reimbursement
- DEIA Training & Employee Resource Groups
- Eligible for Public Service Loan Forgiveness (PSLF)
Accessibility & Inclusion
We value diversity and are committed to creating an accessible environment for all applicants. If you need a disability accommodation during the application or interview process, please contact HR@wellspringfs[dot]org.
Ready to Apply?
Submit your application online at:
https://wellspringfs.org/about/careers — click on “Career Center” to apply!
Salary : $31