What are the responsibilities and job description for the Front Desk Associate position at WellSpine KC?
We are looking for a Front Desk Rock Star!!
Are you passionate about making a positive impact on people’s lives? We are actively seeking a new team member for the position of Front Desk. We are looking for an individual who thrives in a fast-paced environment, possesses a caring and authentic personality, and genuinely loves helping others.
We are looking for someone who is professional, friendly, learns quickly and is savvy with technology.
Our office focuses on family wellness and is dedicated to serving our community and helping those in need. Having great relationships is our most valuable commodity and great service is our highest priority.
Hours:
Hours are early mornings (7am) to evenings (6:30pm). M-Thurs. There is a long lunch in the afternoons, usually 2-3 hours; we usually leave the office at 11:30 and are back in at 2pm. You will not work Fridays and there are no weekend hours.
Pay:
Starting pay is $21/hr with performance bonuses available. It will be around 32 hrs/week.
We offer 1 week paid vacation for the first year of employment and 1 additional week every year you are employed with us.
Description:
We need a person who loves taking care of people, is enthusiastic and organized for our chiropractic front desk position. Our vision-oriented team requires someone who can catch on quickly, be positive and multitask. You would be responsible for doctor and patient schedules, office accounts and patient education and promotion.
Experience a plus, great people and computer skills a must.
We have made sure that all of our tools and software is very user-friendly so staff can pick it up quickly. We do consistently train on-the-job and make sure our staff is well-supported and know exactly what their role is.
Main Responsibilities:
- Welcome patients
- Check-in and check-out patients
- Handle and answer phones
- Schedule appointments
- Call and confirm new patient appointments
- Reschedule missed patient appointments
- Accept payments
- Manage patient flow and ensure a welcoming and supportive environment
- Direct traffic flow
- Promote upcoming events in the office
No experience is needed, ALL TRAINING WILL BE PROVIDED!
Requirements:
- Genuine passion for helping people with extreme comfort around individuals
- Excellent attention to detail and the ability to multitask effectively
- Effective communicator
- Passionate about helping people
- Thrives in a fast-paced environment
- Enjoys helping patients avoid drugs and surgery
- Positive team player
All applications must have a brief introductory note. We want a real person applying, not an automatic response. Include a little information about yourself, your unique work skills and why you are applying for this position. No applications will be read without this.
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
- Paid time off
Education:
- High school or equivalent (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Overland Park, KS 66212 (Required)
Work Location: In person
Salary : $21