What are the responsibilities and job description for the Technical Product Owner position at wellsfargo?
Title: Technical Product Owner
Location: 300 S Brevard St Charlotte, NC
Duration: 12 months
Work Engagement: W2
Work Schedule: 3 days in office/2 days remote
Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
We are seeking a highly skilled Technical Product Owner with a strong background in technical communication, product ownership, and Agile delivery. This role is responsible for driving documentation strategy while acting as a key liaison between technical teams and end users. The ideal candidate will blend product ownership expertise with the ability to translate complex technical concepts into clear, user-friendly documentation.
Responsibilities:
Documentation Ownership & Strategy
Own and define the end-to-end documentation strategy for assigned product areas
Develop and maintain high-quality documentation including:
User guides
Process documentation (Job Aids)
FAQs
Knowledge base articles
Manage and maintain documentation repositories in Confluence and SharePoint
Ensure content is accurate, scalable, and aligned with ongoing product updates
Establish governance standards for documentation consistency and reuse
Product Ownership & Agile Delivery
Agile Execution
Work within Scrum/Agile frameworks to deliver documentation and product enhancements
Create and manage user stories, tasks, and documentation work items
Utilize tools such as Jira and Confluence for tracking and collaboration
Product Ownership
Participate in PI Planning, sprint planning, and backlog refinement sessions
Act as the voice of the customer/end user, ensuring clarity, usability, and quality
Partner with cross-functional teams to align product and documentation priorities
Stakeholder Collaboration
Collaborate with Product Owners, Application Managers, Engineers, and Program Managers
Gather requirements and validate technical accuracy of documentation
Serve as a bridge between technical teams and business stakeholders
Qualifications:
Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
Background in:
Technical writing
Product support
Project delivery
Experience serving as a Product Owner in an Agile environment
Experience within product development, product management, or Scrum delivery models
Experience in Banking, Financial Services, or FinTech environments
Background supporting developer tools or engineering platforms
Relevant certifications, such as: (preferred)
Certified Scrum Product Owner (CSPO)
Scrum Certification
PMP / PMBOK / SDLC