What are the responsibilities and job description for the Lockbox Processor position at wellsfargo?
Title: Lockbox Processor
Location: 2005 Market St Philadelphia, PA
Duration: 6 months
Work Engagement: W2
Work Schedule: Onsite - Weekends Only - 20 hours, 01:00 PM - 11:45 PM EST
Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
The Lockbox Processor supports daily Lockbox Operations by processing customer payments and correspondence in a high-volume production environment. This role is responsible for document preparation, payment processing, transaction verification, data entry, balancing work, and resolving routine exceptions while meeting productivity, quality, and service level expectations.
Responsibilities:
Support operation of electronic or mechanical equipment to ensure timely completion of workload
Perform routine operational tasks such as capturing, sorting or distributing items or documents using machinery to meet requirements
Prepare and organize work for subsequent processing through machines
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Prepare and distribute incoming and outgoing mail
Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures and compliance requirements
Work under close supervision following established procedures
Qualifications:
Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
High School Diploma or GED
6 months of operations support experience
Basic computer skills, including data entry, Microsoft Office, email, and navigating multiple systems
Strong attention to detail and accuracy
Effective verbal and written communication skills
Ability to manage workload and meet production deadlines
Reliable attendance, punctuality, and strong work ethic
Experience in Lockbox Operations, Payment Processing, or Banking Operations (preferred)
Bachelor's degree or equivalent experience (preferred)
Financial services experience (preferred)