What are the responsibilities and job description for the Technical Product Owner (contract) position at Wells Fargo?
Title: Technical Product Owner
Location: 300 S Brevard St Charlotte, NC
Duration: 12 months
Work Engagement: W2
Work Schedule: 3 days in office/2 days remote
Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
We are seeking a highly skilled Technical Product Owner with a strong background in technical communication, product ownership, and Agile delivery. This role is responsible for driving documentation strategy while acting as a key liaison between technical teams and end users. The ideal candidate will blend product ownership expertise with the ability to translate complex technical concepts into clear, user-friendly documentation.
Responsibilities:
Documentation Ownership & Strategy
Agile Execution
Location: 300 S Brevard St Charlotte, NC
Duration: 12 months
Work Engagement: W2
Work Schedule: 3 days in office/2 days remote
Benefits on offer for this contract position: Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
We are seeking a highly skilled Technical Product Owner with a strong background in technical communication, product ownership, and Agile delivery. This role is responsible for driving documentation strategy while acting as a key liaison between technical teams and end users. The ideal candidate will blend product ownership expertise with the ability to translate complex technical concepts into clear, user-friendly documentation.
Responsibilities:
Documentation Ownership & Strategy
- Own and define the end-to-end documentation strategy for assigned product areas
- Develop and maintain high-quality documentation including:
- User guides
- Process documentation (Job Aids)
- FAQs
- Knowledge base articles
- Manage and maintain documentation repositories in Confluence and SharePoint
- Ensure content is accurate, scalable, and aligned with ongoing product updates
- Establish governance standards for documentation consistency and reuse
Agile Execution
- Work within Scrum/Agile frameworks to deliver documentation and product enhancements
- Create and manage user stories, tasks, and documentation work items
- Utilize tools such as Jira and Confluence for tracking and collaboration
- Participate in PI Planning, sprint planning, and backlog refinement sessions
- Act as the voice of the customer/end user, ensuring clarity, usability, and quality
- Partner with cross-functional teams to align product and documentation priorities
- Collaborate with Product Owners, Application Managers, Engineers, and Program Managers
- Gather requirements and validate technical accuracy of documentation
- Serve as a bridge between technical teams and business stakeholders
- Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
- Background in:
- Technical writing
- Product support
- Project delivery
- Experience serving as a Product Owner in an Agile environment
- Experience within product development, product management, or Scrum delivery models
- Experience in Banking, Financial Services, or FinTech environments
- Background supporting developer tools or engineering platforms
- Relevant certifications, such as: (preferred)
- Certified Scrum Product Owner (CSPO)
- Scrum Certification
- PMP / PMBOK / SDLC