Lending Operations Consultant (SAFE)

About This Role

Wells Fargo is seeking a lending operations consultant in Consumer Lending as a part of Home Lending. Learn more about our career areas and lines of business at wellsfargojobs.com .

In This Role, You Will

• Support pipeline oversight and file assignment by partnering with Lending Operations Managers to ensure consistent customer experience and operational efficiency
• Apply knowledge of lending systems and procedures to guide team members and resolve routine and low to moderately complex issues
• Present recommendations for process improvements and assist in performance and risk data analysis, identifying trends as well as contributing to root cause analysis
• Participate in special projects and reporting efforts while exercising some independent judgement, including daily reporting, audit support, and underwriter test casing processes.
• Provide information, input and feedback to functional colleagues, internal partners and stakeholders to enhance team performance and functional area deliverables
  
  

Required Qualifications:

• 3 years of loan processing, closing, or underwriting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  
  

Desired Qualifications:

• Strong attention to detail and ability to follow structured procedures accurately
• Ability to learn and assimilate information from multiple systems (CORE, ICMP, LPO, MSP, Insights Center) and cross-functional partners
• Effective written communication skills to document discrepancies, escalate issues, and provide clear explanations
• Ability to manage workload independently and meet deadlines in a fast-paced environment
• Demonstrated reliability and consistent work history
• Experience in Home Lending, Closing Disclosure, Post Close, or similar operational review functions

Job Expectations:

• Maintain consistent and reliable attendance
• Execute daily pipeline oversight responsibilities with accuracy and urgency, including file assignment, monitoring workflow volumes, surfacing gaps or delays, and supporting consistent customer and partner experiences
• Perform detailed review activities using tools such as Insights Center, CMR, LPO, ICMP, CORE, and randomizer/sample size workflows, ensuring accuracy in sample selection, task creation, and data validation steps as processes evolve
• Meet daily and weekly production, quality, and risk-control expectations, ensuring all work products meet internal standards, regulatory requirements, and documentation guidelines
• Communicate clearly and professionally with Lending Operations Managers, underwriters, processors, and cross-functional partners, providing concise updates, escalations, and clarifications as needed
• Demonstrate strong ownership and accountability for assigned workload, following structured procedures, resolving low-to-moderately complex issues, and escalating appropriately when necessary
• Participate in audits, reporting efforts, and special projects, ensuring timely completion of tasks, accuracy of data submitted, and effective collaboration with business partners
• Adapt to process changes and evolving operational priorities, including new review workflows, enhanced sampling methods, system updates, and changes in quality expectations
• Uphold Wells Fargo's risk, compliance, and conduct standards, ensuring all activities reflect sound judgement, appropriate documentation, and adherence to policy
• Model professionalism and team engagement, fostering a positive culture, supporting peers, and contributing to continuous improvement within the functional area
  
  

Wells Fargo is seeking a Lending Operations Consultant to support pipeline oversight, operational consistency, and quality execution across Lending Operations. This role plays a key part in ensuring a smooth customer experience, accurate file handling, and partnership with Operations Managers to drive efficiency, risk mitigation, and process stability.

Posting End Date

5 Feb 2026

• Job posting may come down early due to volume of applicants.
  
  

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants With Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment And Hiring Requirements

• Third-Party recordings are prohibited unless authorized by Wells Fargo.
• Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
  
  

Reference Number

R-517598