What are the responsibilities and job description for the Career Opportunities: Switchboard Operator (4920) position at Wellborn Cabinet, Inc.?
Switchboard Operator
GRADE: 19S
REPORTS TO: MANAGER, HRIS/COMP AND BENEFITS
Overview
Wellborn is seeking a courteous and dependable Switchboard Operator to join our team. This position serves as the first point of contact for customers, vendors, and employees and plays an important role in maintaining professional and efficient communication.
The Switchboard Operator manages incoming calls, assists with management calendars, processes outgoing mail, and provides general administrative support as needed.
Responsibilities
- Answer and direct incoming calls promptly and professionally.
- Maintain a friendly and helpful phone presence.
- Manage meeting requests and maintain multiple management calendars.
- Process outgoing mail and ensure correct postage.
- Perform general clerical and administrative duties as assigned.
Qualifications
- Experience working with the public in an office setting preferred.
- Strong communication and customer service skills.
- Ability to remain calm and professional in high-volume situations.
- Able to work independently.
- Microsoft knowledge.
Physical Requirements
- Ability to sit for extended periods.
- Occasional lifting of files or materials up to 30 lbs.
- Schedule: Monday–Friday, 7:00 AM – 4:30 PM.
Work Environment
- Office-based environment.
- Frequent interaction with visitors and employees.
High volume of incoming ca
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.