What are the responsibilities and job description for the Customer support Assistant position at WeLevelUp Strategic Campaigns Inc.?
As a Customer Support Assistant, you’ll be one of the first people customers speak with when they reach out. Some will be looking for simple answers, others may need help working through an issue, and you’ll be there to guide them with patience and professionalism. You don’t need to have all the answers right away; you just need to care about helping people and be willing to learn.
What You’ll Handle Day-to-Day
As a Customer Support Assistant, your work will include things like:
- Answering inbound calls and messages with a friendly, calm attitude
- Listening carefully to understand what each customer actually needs
- Sharing information in a clear, simple way — no jargon
- Helping customers update account details or access information
- Walking people through small troubleshooting steps when needed
- Keeping notes organized so nothing gets lost or overlooked
- Following up with customers to make sure their issue is truly resolved
- Sending updates or feedback to the right internal team
- Staying patient and steady, even when a customer is frustrated
- Treating every conversation with respect, empathy, and professionalism
We’re looking for a Customer Support Assistant who communicates well, stays organized, and can keep things steady even when the day gets busy. Experience in customer service, hospitality, retail, or admin work is helpful — but what matters most is your attitude, reliability, and willingness to help.
In return, you’ll be part of a team that values honesty, teamwork, and personal growth. You’ll get the training you need, flexible scheduling options, and a chance to build experience that can grow into a long-term career. Full-time and part-time opportunities are available, and pay varies based on experience.
If you’re someone who enjoys helping others and wants to work in a place where your communication skills and steady approach really matter, we’d love to hear from you. Apply today to join us as a Customer Support Assistant in Nashville.
Job Types: Full-time, Part-time
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- Flexible schedule
Work Location: In person
Salary : $19 - $25